Sr. Human Resources Business Partner

HR Generalist

908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical and biochemical analysis with its innovative suite of purpose-built handheld and desktop devices, addressing critical-to-life applications. Our devices are used at the point of need to analyze unknown and invisible materials and provide rapid, actionable answers to some of the most critical challenges in life sciences research, pharma/biopharma, forensics, and adjacent markets.

908 Devices is headquartered in Boston, MA, near the Seaport, with offices in Connecticut, North Carolina, and Germany, and a growing population of remote employees worldwide.

Position Summary

We are seeking a proactive, detail-oriented HR Generalist to support the day-to-day delivery of HR services across our organization, including our corporate and manufacturing operations.

This role will support a broad range of HR activities, including employee relations, performance management, onboarding, benefits administration, leave management, compliance, and employee lifecycle processes.

The ideal candidate is hands-on, approachable, organized, and comfortable working in a fast-paced environment. They will serve as a trusted resource to employees and managers while helping maintain consistent HR practices, improve processes, and support a positive employee experience.

Key Responsibilities

Employee Relations & Performance Management

• Serve as a point of contact for employees and managers regarding HR policies, procedures, and day-to-day employee concerns.
• Support employee relations matters, including workplace concerns, conflict resolution, and policy interpretation, escalating complex or sensitive issues as appropriate.
• Partner with managers on performance management activities, including performance reviews, employee coaching, performance improvement plans (PIPs), and related documentation.
• Promote a positive, respectful, and collaborative work environment across corporate and manufacturing teams.
• Assist with employee engagement initiatives and programs that support retention and employee satisfaction.

HR Operations & Employee Lifecycle

• Coordinate onboarding activities, including new hire preparation, orientation, and integration into the organization.
• Maintain accurate and confidential employee records and documentation within HR systems.
• Support employee changes, transfers, promotions, and offboarding processes.
• Collaborate with Finance to ensure accurate and timely payroll processing.
• Assist employees with benefits administration, including enrollments, qualifying life events, and general benefits inquiries.
• Manage and coordinate employee leaves of absence, including FMLA, state leave programs, short- and long-term disability, and workers' compensation.
• Support HR reporting, documentation, and process improvement initiatives.

HR Compliance & Manufacturing Support

• Help ensure compliance with applicable federal, state, and local employment laws and company policies.
• Provide HR support to both corporate and manufacturing employees, recognizing the different needs of office-based and operational teams.
• Assist with employee relations, attendance, performance, and policy-related matters within the manufacturing environment.
• Maintain confidentiality and appropriate handling of sensitive employee information.
• Identify opportunities to streamline HR processes and improve the overall employee experience.

Skills & Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
• Minimum of 2–3 years of progressive Human Resources experience, including at least one year in an HR Generalist or comparable role.
• Hands-on experience supporting employee relations and performance management activities.
• Working knowledge of federal and state employment laws and HR compliance requirements.
• Experience with HRIS platforms and Microsoft Office applications.
• Strong interpersonal, communication, active listening, and conflict-resolution skills.
• Ability to handle confidential and sensitive matters with professionalism and discretion.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to build effective working relationships with employees and managers at all levels.

Preferred

• Experience supporting employees in a manufacturing, production, or similarly operational environment.
• Experience working in a multi-site organization with both onsite and remote employees.
• Experience supporting performance improvement plans, employee relations documentation, and manager coaching.
• Familiarity with benefits administration, leave management, and payroll coordination.
• Experience identifying and implementing HR process improvements.

Why Join 908 Devices?

At 908 Devices, you'll be part of a collaborative and innovative organization developing technologies that make a meaningful difference in the world. You'll have the opportunity to work closely with employees and leaders across multiple functions, contribute to the continued development of our HR practices, and help support our growing organization.

We value curiosity, collaboration, accountability, and people who are willing to roll up their sleeves and make an impact.

908 Devices is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to any legally protected characteristic.