Alterations Associate

Alteration Staff

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description: The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. You will model all Saks Fifth Avenue Customer Service Principles. You will focus on achieving and exceeding individual performance and productivity goals. You will maintain a consistent high level of customer service by creating and developing excellent customer relationships. You will follow all Saks Fifth Avenue policies and procedures. You will follow all alteration workroom policies and Tailor procedures. You will be able to utilize expertise to make alterations decisions during customer fittings. You will focus on all efforts on providing an exceptional customer experience. You will maintain a clean and safe work environment. You will support company/store and department initiatives. You will have ad hoc responsibilities as needed. You will be a towering strength at winning over an audience with their perspective. You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization. You generate a variety of approaches to problem solving including new and novel ideas.

What You Will Bring: Minimum 3 years' fitting and tailoring experience in high-end merchandise. Ability to fit and perform alterations on a wide range of garments. Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit. Ability to use all standard sewing, pressing & spotting equipment. Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather. Knowledge of Alterations industry includes fabrication and styling of luxury merchandise. High school graduate or equivalent preferred.

Your Life and Career at Exemplar Luxury Group: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Salary Range $25.64 - $32.05*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.