Storage General Manager - NY37

Position Overview Join us as a General Manager at Prime Storage Group, where you'll lead the daily operations of our self-storage facilities! From renting units and trucks to selling merchandise, you'll thrive in a dynamic role full of customer interactions and property maintenance. As an energetic and professional team player, you'll build exceptional customer relationships, elevate your sales and service skills, and ensure our properties are well‑maintained and secure. Responsibilities Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations Manage daily operations, including collections, deposits, and customer calls Show and rent units by understanding tenant needs and offering the best storage solutions Actively sell merchandise, upsell insurance, schedule moving trucks, and cross‑sell other facilities Assist with auction preparations, handling tenant communications with compassion Maintain the facility's “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance Other duties as assigned Qualifications 2 – 4 years of relevant work experience in a fast‑paced, customer‑facing environment, with direct involvement in profit‑and‑loss management (unless recently graduated with a bachelor’s degree). High School diploma or GED required Excellent interpersonal and communication skills, both in person and over the phone Ability to work effectively both independently and as part of a team Must be technically savvy with the ability to learn new applications and Point of Sale systems Proficiency in Microsoft products such as Outlook is required Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties. Must be able to lift 50lbs Possession of a valid driver's license, insurance, and reliable transportation Availability for travel and flexibility to work at various locations Benefits A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays Competitive pay and bonus opportunities Health, dental, life, vision, short‑term disability and long‑term disability insurance A 401(k) program with a company “matching” policy Paid time off and paid holidays Career advancement opportunities EQUAL OPPORTUNITY EMPLOYER STATEMENT Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Pay Range USD $26.00 - USD $28.00 /Hr. #J-18808-Ljbffr