Restaurant Manager

Job Title

Restaurant Manager

Job Description

The Restaurant Manager is responsible for coordinating, supervising and directing all aspects of our F&B outlet's operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Oversee all aspects of the daily operation of the outlet. Supervise outlet personnel. Respond to guest complaints promptly. Work with other F&B managers and keep them informed of issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Assist in coordinating and monitoring all phases of Loss Prevention in the outlet. Prepare and submit required reports on time. Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. Monitor quality of service in F&B outlet. Assist in menu planning and preparation. Ensure compliance with all local liquor laws, and health and sanitation regulations. Ensure compliance with SOP's in all outlets. Ensure compliance with requisition procedures. Be visible on the floor and assist staff as needed during each meal period. Conduct staff performance reviews in accordance with the Hotel standards. Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards. Ensure the training of employees on SOP's and technical job tasks. Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc. Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. Complete tip reporting. Ensure overall guest satisfaction.

Required qualifications: Bachelor's degree in Hospitality Management or related degree. Previous experience in the hospitality industry. Ability to communicate in verbal and written form accurately and effectively with guests and Associates Supervisory experience required. Experience with creating schedules, labor costing, payroll administration, and Associate performance management required Ability to handle multiple tasks and work well in an environment with time constraints. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. Must be proficient in Windows, Company approved spreadsheets and word processing Physical Requirements: Constant standing and walking throughout the shift. Due to visa restrictions, at the moment we are only accepting candidates from Mexico and Canada. The limitation on Mexican and Canadian nationals is a legal requirement tied to the specifics of the TN visa, not a preference of the employer. Benefits TN Visa provided 57,000 - 60,000 USD Annual Gross Income Housing provided and deducted from payroll at discounted rate Vacation and PTO after 1 year 401(K) Company Match after 6 months Flight from home city to USA