Senior Configuration Manager

Configuration Manager, Senior

Command Cyber Solutions, LLC (CCS) is seeking a Senior Configuration Manager to support the Hill Component Enterprise Data Center (Hill CEDC) IT Operations & Maintenance Services at Hill AFB, Utah. This role is responsible for establishing, managing, and maintaining the configuration baseline for hardware, software, network, and infrastructure in accordance with the established 75 ABW/SC configuration management plan. The Senior Configuration Manager systematically controls changes to maintain system integrity, stability, and performance across distributed on-premises and hybrid environments. The position coordinates across engineering, operations, and cybersecurity teams to ensure all change activities are documented, authorized, and compliant with DoW and Air Force policies.

Essential Duties & Responsibilities:

• Baseline Management: Develop and maintain a configuration baseline for hardware, software, and infrastructure in accordance with local policies.
• Custodian & Inventory Control: Perform equipment custodian duties, including inventory, tool, document, and software library management, configuration control, and auditing.
• CMDB Administration: Maintain and update the Configuration Management Database (CMDB) to track data center components to 98% accuracy, mapping all changes to specific System Name and Asset Name Configuration Items.
• Compliance & Drift Remediation: Detect and remediate unauthorized configuration drift to maintain 95% compliance and ensure production configurations match approved baselines to 98% compliance using ACAS/SCAP scans.
• Change Coordination: Manage, track, and coordinate all change activities in accordance with DoW and local requirements utilizing ServiceNow (TAIS) and JIRA (PAIS).
• Traceability & Version Control: Maintain 100% traceability of all code and configuration changes to approved change request tickets using version control systems (e.g., Git).
• Review Board Collaboration: Participate in CCB, Change Advisory Board calls, CrossTalks (Engineering Review Board), and Agile standups to secure mandatory pre-approval for all configuration changes.
• Risk & Rollback Planning: Coordinate with technical and cybersecurity teams to execute risk assessments, non-production testing, and rollback plans for each change request.
• Monthly CM Reporting: Deliver monthly reports detailing configuration additions, moves, changes, deletions, backlogs, and rationale.
• Script & Repository Management: Maintain and catalog all source codes, scripting, licenses, agreements, and documentation within the designated repository in accordance with local policies.

Education, Certification & Experience Requirements:

Education Required:

• Bachelor's Degree in IT related field with 5–7 years of experience in configuration management, change control, and CMDB administration within a DoD or enterprise-scale data center environment.

Certifications Required:

• Security+ CE
• ITIL Foundation or higher (for ITIL/ITSM process execution)

Experience Required:

• 5–7 years of experience in configuration management, change control, and CMDB administration within a DoD or enterprise-scale data center environment.
• Hands-on experience with ServiceNow, JIRA, and version control tools (Git).

Knowledge, Skills & Abilities:

Knowledge:

• Thorough knowledge of Configuration Management standards (e.g., MIL-HDBK-61B, NIST SP 800-128).
• In-depth understanding of Change Advisory Boards (CAB) and Engineering Review Board (ERB/CrossTalk) processes.
• Familiarity with DoD and Air Force IT policies, cybersecurity compliance, and RMF processes.

Skills:

• Proficient in using ServiceNow and Atlassian JIRA for configuration tracking and ticket management.
• Strong technical writing and presentation skills for compiling baselines, meeting agendas, and change reviews.

Abilities:

• Ability to coordinate across multi-functional teams (servers, network, storage, database, and security) to assess and mitigate risks.
• Ability to identify, investigate, and remediate unauthorized configuration changes.

Why Join Command Cyber Solutions:

We recognize that our success begins with our people. We are dedicated to fostering a professional, collaborative, and growth-oriented environment where employees are empowered to excel and advance their careers, CCS offers opportunities to contribute to high-impact federal initiatives, supported by robust professional development programs, competitive compensation, comprehensive benefits, and flexible work arrangements. We prioritize investing in our workforce, ensuring each team member has the resources, support, and career pathways to achieve long-term success while delivering meaningful results for our clients.

Culture:

At CCS, you'll be a part of a team that genuinely supports one another and where leadership is invested in the well-being and success of every employee. We foster a work culture where people are valued for who they are, not just what they do, and where your career goals are taken seriously. You'll be encouraged to grow through mentorship, hands-on experience, and access to continued learning opportunities that align with your aspirations. Whether you're looking to deepen your expertise, earn new certifications, or take on leadership roles, CCS provides the environment and support to help you get there. Leadership is approachable, collaboration is natural, and success is shared. At CCS, you're not just joining a company; you're joining a community committed to your growth and success.

Benefits:

We offer a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees and their families. Our offerings include medical and prescription drug plans, dental coverage, group life insurance, and options for supplemental life insurance to provide additional protection. We also provide short-term and long-term disability insurance, flexible spending accounts, and employee assistance programs to help employees manage personal and professional needs. Our package also includes identity theft protection and a competitive 401(k) retirement savings plan with company contributions, giving employees valuable resources to protect their future and achieve long-term financial goals.

EEO Statement:

Command Cyber Solutions, LLC is an equal opportunity employer. Command Cyber solutions, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.