Retail Shift Manager-Ballantyne Store

About Us At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities. We Offer Starting pay of $17.00/hour Annual raises and production bonuses Free skill‑building and career development classes Generous team member discounts Full‑time benefits including medical, dental, vision, paid time off, and tuition reimbursement Join a team where your work creates meaningful change. What You’ll Do Support store operations and staff management to keep our store running smoothly. Open and close the store, manage deposits, and secure the building. Resolve customer complaints and issue refunds. Ensure customers and donors receive friendly, prompt service. Make production and scheduling decisions in the absence of management. Manage the flow of donated goods to optimize sales. Coordinate shipments and merchandise flow to meet goals. Rotate, organize, and display merchandise by category and color. Step in to assist with store team duties as needed. Supervise employees and store activities when managers are unavailable. Report safety or theft concerns to store leadership. Requirements Someone who leads by example, thrives in a fast‑paced retail environment, and is passionate about making a difference will be a good fit. High school diploma or GED. 1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination). Physical ability: lifting up to 10 pounds regularly and occasionally up to 50 pounds; capable of standing, walking, kneeling, stooping, throwing, twisting; strong close, color, and depth vision. Ability to travel locally. #J-18808-Ljbffr Goodwill Industries of the Southern Piedmont