Legal Intake Specialist

Job Description

Job Description

Our law office is growing fast, and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on clients’ lives excites you, start your application today!

$11 - $16 hourly

• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
• Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
• Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base

Other Duties Include:

• Greeting clients and visitors and answering visitor inquiries
• Answering and routing incoming calls on a multi-line telephone system
• Scheduling and routing clients
• Maintaining and scheduling conference rooms
• Maintaining the waiting area, lobby, or other public areas
• Serving water, coffee, or tea to guests
• Ordering supplies
• Scanning, photocopying, faxing, and filing documents
• Collecting, delivering, and routing mail and hand-delivered packages
• Verifying employee identification and issuing visitor passes

• CRM and case management software experience a plus
• Possesses outstanding communication skills and sense of empathy
• Sales or customer service experience highly valued
• Skilled with Microsoft Office, especially Microsoft Excel
• Solid data entry, spreadsheet management, and computer skills

The Wright Legal Group, LLC is an award-winning law firm based in Columbus, Georgia. We are a small team that believes in training and mentoring. We strive to provide great customer service while delivering excellent results.

The Wright Legal Group is a boutique litigation firm that focuses on achieving the best possible results, whether you need compensation for injuries, are facing drunk-driving charges, or are a business or individual with a legal dispute. We also assist with Probate matters and Veteran Benefits Claims.

At The Wright Legal Group, LLC, we believe that every team member plays an essential role in championing the rights of those who have experienced injury and are in pursuit of justice. If you have a passion for helping others and aspire to create a significant impact, you've found your ideal place. 

The Wright Legal Group