Permanent Housing Case Manager

Job Title : Permanent Housing Case Manager Hours : Full‑time FLSA Status : Exempt Reporting Relationship : Permanent Housing Programs Manager Overview The Permanent Housing Case Manager provides comprehensive, client‑centered case management services to individuals and families experiencing homelessness or housing instability. This role supports participants in securing and maintaining stable housing by applying the Housing First model, coordinating services with community partners, and ensuring compliance with applicable federal, state, and local program requirements. Qualifications College education preferred but not required State of Michigan Peer Support Specialist certification strongly encouraged Lived experience with homelessness highly valued Experience working directly with individuals and families who are homeless or housing‑insecure Experience supporting individuals with mental health diagnoses, substance use disorders, and/or trauma‑related challenges Strong interpersonal and written communication skills Proficiency with computer software programs and electronic case management systems Ability to interpret, apply, and comply with complex government regulations Demonstrated ability to problem‑solve, negotiate outcomes, and coordinate services across systems Duties and Responsibilities Attain and maintain a comprehensive understanding of government regulations concerning the definition of homeless, chronically homeless, and at risk and how they apply to federal, state, and local services programs. Practice the Housing First model. Maintain relationships with community partners and external organizations. Coordinate services with community partners. Engage clientele at their primary nighttime residence for initial engagement, assessment, and ongoing case management. Transport and accompany clientele to access resources as necessary. Conduct monthly in‑home visits. Maintain case documentation for each client serviced according to program and agency standards. Ensure all assigned client files meet program and agency requirements. Attend team meetings and relevant community meetings, expositions, and conferences as needed. Participate in required initial and ongoing training. Complete all permanent housing case management tasks according to program requirements. Review and evaluate all cases with program management. Assume other relevant tasks as assigned. Working Conditions Environmental conditions : Moderate noise (e.g., business office with computers, phone, printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Physical requirements : Regularly required to stand, sit; talk, hear, use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. Specific vision abilities required due to computer work. Light to moderate lifting required. Accommodation(s) : As appropriate and fiscally reasonable. Community & Home Supports is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law. #J-18808-Ljbffr Community & Home Supports Inc