Security Supervisor / Concierge, Class A High (Frisco Div 1)
$22.5 per hourUnited Protective Services
Security Supervisor / Concierge, Class A High Rise (Frisco Div 1)
Frisco, TX, United States of America
$22.50 - $22.50
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Overview
At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.
Job Skills / Requirements
Security Supervisor / Concierge – Class A High-Rise Office Building
Pay: $22.50 per hour
Schedule: Monday – Friday | 7:00 AM – 3:00 PM
Location: Class A High-Rise Office Property
Are you a customer-service-driven security professional who enjoys building relationships, leading teams, and creating a welcoming environment? We are seeking a professional Security Supervisor / Concierge to oversee daily security operations at a prestigious Class A high-rise office building.
This position combines traditional security responsibilities with concierge-level customer service. The ideal candidate will be highly organized, professional, dependable, and comfortable interacting with building ownership, management, tenants, contractors, and visitors.
What You'll Do
Serve as the primary Security Supervisor during business hours
Supervise and support a team of 6 security officers providing 24/7 coverage
Maintain strong relationships with property management, tenants, and building staff
Provide concierge-style customer service to tenants, guests, and visitors
Monitor and manage access control systems and visitor management procedures
Print, prepare, and distribute access credentials, badges, and access materials
Coordinate with building engineering and property management to verify contractors, vendors, and scheduled visitors
Ensure security officers are conducting required patrols, security checks, and inspections
Review incident reports, activity logs, and daily reports for accuracy and completeness
Investigate and document security incidents, policy violations, and unusual activity
Respond to emergencies and coordinate with emergency responders when necessary
Conduct post inspections and identify opportunities to improve security operations
Train, mentor, and coach security personnel to ensure consistency and professionalism
Assist shift coverage when needed, overtime allowed
Ensure all client expectations, site procedures, and company policies are consistently met
Maintain a visible and professional presence throughout the property
Support building events, VIP visits, and special tenant requests as needed
What We're Looking For
Previous security supervisor, lead officer, concierge, hospitality, or customer service experience preferred
Strong leadership and team management skills
Excellent verbal and written communication abilities
Professional appearance and demeanor
Ability to multitask in a fast-paced office environment
Strong computer skills, including Microsoft Office and email communication
Ability to prepare professional reports and documentation
Strong conflict resolution and problem-solving abilities
Ability to build positive relationships with clients, tenants, contractors, and coworkers
Dependable attendance and punctuality
Minimum Qualifications
High School Diploma or GED required
At least 2 years of security experience required
At least 1 year of supervisory or leadership experience preferred
Valid Driver's License with a clean driving record preferred
Ability to pass a background investigation and drug screening
Ability to stand and walk for extended periods as required
Must possess excellent customer service skills and a hospitality-focused mindset
Why Join Us?
Consistent Monday-Friday schedule
No overnight shifts unless desired overtime coverage
Professional Class A office environment
Opportunity to lead a dedicated security team
Direct interaction with property management and building leadership
Career growth opportunities within a growing organization
If you are a professional security leader who takes pride in delivering exceptional customer service while maintaining a safe and secure environment, we encourage you to apply today.
Education Requirements (All)
High School Diploma or GED
Additional Information / Benefits
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays
This job reports to the Joe Arce
This is a Full-Time position
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$22 per hour
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