Fire Extinguisher / Hood Suppression Technician
SolutionOne, Inc
Job Description
Job Description
Extinguisher & Suppression Technician
Overview:
· This position requires a self-motivated and willing to learn individual that will be maintaining current and new customer base throughout the Greater Rochester, Buffalo, Syracuse and surrounding NY areas.
· The ability to manage and maintain day-to-day service-related calls and inspections.
· This position includes inspecting, installing, and servicing Fire Extinguishers, Kitchen Hood Suppression Systems, Industrial Systems as well as other related building system products
· Including installation/replacement and system testing.
· Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed.
· Will require after-hours & weekend service calls on rotation with other techs.
· Communicate with customers on current work order status and outstanding customer issues.
· Read and interpret blueprints, submittals, schematics & product manuals.
· The ability to create project documents such as drawings, bill of materials, scope of work narratives.
· Complete necessary certification courses on internal and external products used.
· Maintain company property and documentation in accordance with established policies; handle proprietary information in the prescribed manner
· Willing to learn other company services and products for cross training
What We Offer:
· Medical & Dental Benefits
· Commission / Merit Bonus Program
· Competitive Wages *Wages Vary Depending on Skills & Experience
· Vacation Pay
· Holiday Pay
· 401K
Required Skills / Qualifications:
· Minimum 3yrs Experience in the industry & have installed suppression systems
· High School Diploma or equivalent required.
· Experience with submitting & receiving emails via smart phone / iPad
· Experience with hand tools, test equipment, multi-meter usage, etc.
· Capable of performing physical labor to include carrying/moving equipment up to 50-70 lbs.
· Able to work on, and safely use ladders and lifts.
· Punctuality and able to work flexible hours including evenings and weekends to meet customer requirements.
· Demonstrate a high level of customer service.
· Ability to work well with team members.
· Ability to adhere to, implement, and always follow safety guidelines and procedures.
· Strong organizational skills, positive attitude, and an ability to learn quickly.
· Possess a valid driver’s license and driving record that meets company requirements.
· Able to pass a pre-employment background and drug test.
Who We Are:
SolutionOne, Inc is a NYS Licensed Family-Owned & Veteran-Owned company that provides services and maintains Fire Alarm, Sprinkler, Fire Suppression, Fire Extinguishers, CCTV, Access Control and other life safety and low voltage systems.
SolutionOne, Inc is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
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