ER Shift Leader RN, 7p-7a
Hancock Regional Hospital
Job TitleQUALIFICATIONS:JOB SPECIFIC CORE COMPETENCIES:Demonstrates knowledge and technical skill necessary for providing competent, comprehensive, and age-specific patient care.Demonstrates leadership abilities including ability to give and follow instructions accurately and the ability to delegate and supervise non-licensed personnel.Works and communicates effectively with others consistently demonstrating tact, discretion, diplomacy and a commitment to teamwork and the LOVE promise.Demonstrates critical thinking skills, the ability to prioritize patient care needs, and the ability to appropriately respond to changes in patient condition.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :Clinical Leadership & Patient SafetyPromotes safe, high-quality, patient-centered care.Serves as a clinical resource and role model.Demonstrates sound clinical judgment and prioritization skills.Supports patient safety initiatives and service recovery efforts.Staffing Assignment & Department FlowCoordinates staffing assignments and department operations.Monitors patient throughput and workload distribution.Collaborates with leadership and House Supervisor regarding staffing needs.Ensures completion of shift responsibilities and daily operational tasks.Communication, Teamwork & ProfessionalismMaintains professional, respectful communication with patients, families, providers, and staff.Fosters collaboration and teamwork across disciplines.Demonstrates professionalism under routine and high-stress situations.Promotes organizational values and a positive work environment.Staff Accountability, Coaching & Conflict ResolutionProvides real-time guidance, support, and coaching to team members.Addresses performance, conduct, and workflow concerns appropriately.Facilitates constructive conflict resolution and escalation when necessary.Supports employee accountability and adherence to policies and standards.Quality & ComplianceEnsures compliance with hospital policies, regulatory requirements, and professional standards.Participates in audits, chart reviews, and quality improvement activities.Supports documentation accuracy, regulatory readiness, and patient care quality initiatives.Identifies opportunities for process improvement and operational excellence.Staff Development & Leadership GrowthAssists with orientation and onboarding of new team members.Supports clinical education and competency development.Encourages professional growth and lifelong learning.Provides feedback to assist with performance evaluations and leadership development.ADDITIONAL ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :Coordinate shift operations and patient care activities.Make and adjust staffing assignments based on patient acuity and department needs.Provide direct patient care as needed.Serve as a resource for clinical and operational decision-making.Escalate operational, staffing, safety, or patient care concerns through the appropriate chain of command.Promote a positive, respectful, and accountable team culture.Participate in quality improvement, education, and organizational initiatives.CERTIFICATION/LICENSE: Registered Nurse (RN)ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: Graduate of an accredited school of nursing. Current Registered Nurse license with the state of Indiana. Current BLS, ACLS, and PALS certifications required.ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS :Experience: Minimum of two (2) years of Registered Nurse experience in an Emergency Department required.Previous charge nurse or shift leadership experience required.Certified Emergency Nurse (CEN) preferred.TNCC Preferred.ENPC Preferred.Mandatory Continuing Education: Annual dept. specific and hospital wide mandatories (Customer Service, Fire and Safety, Corporate Compliance, Infection Control, etc.), and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.WORK CONDITIONSPHYSICAL/MENTAL DEMANDS :Lift up to 50 lbs. independently and for weights greater than 50 lbs. must use mechanical device or team lifting.Push/Pull patients of up to 250 lbs. in a wheeled device and for weights greater than 250 lbs. must use team assistance.Transfer and ambulate patients independently or with assistance/lifting devices as needed.Standing, walking, stooping, kneeling, reaching, squatting, as needed.Sitting to perform computer-based tasks, answering phone calls and call lights, and other duties.Standing to perform scanning, copying, stocking, and general office tasksManual dexterity for performing intricate procedures (typing, assembling equipment, assisting patients, etc.).Hearing requirements include but are not limited to hearing and responding to codes, monitors, pagers, phones, equipment alarms and patients calling for assistance.Vision requirements include but are not limited to close vision, distant vision, peripheral vision, and ability to adjust focus. This may include ability to read thermometers, electronic equipment, etc.Able to process data and make decisions based on that data, prioritize decisions based on work assignment and patient care needs, and communicate and comprehend the English language.EQUIPMENT USED :Computer, phones, copier, fax, electronic medical record, tracking board, nurse call system, central station monitoring, direct patient care equipment including but not limited to: cardiac monitors, defibrillator/AED, crash cart, 12-lead EKG machine, IV/infusion pumps, rapid infuser, suction, oxygen delivery and airway equipment, transport ventilator, vital sign monitors, pulse oximeters, glucometer (Accu-Chek), stretchers, wheelchairs, lifts, scales, and restraint devices, etc.ENVIRONMENTAL CONDITIONS :Fast-paced, high-acuity emergency environment with frequent interruptions and rapidly changing priorities.Regular exposure to blood, body fluids, infectious diseases, and hazardous materials; requires use of personal protective equipment.Potential exposure to aggressive, combative, or behaviorally unstable patients and visitors.Exposure to noise, alarms, and emergency situations, including trauma, codes, and mass-casualty events.Work schedule may include nights, weekends, holidays, and extended shifts as needed to meet department needs.SkillsPALS Certification: NoviceACLS Certification: NoviceCertified Emergency Nurse: NoviceBLS Certification: NoviceEducationBachelors of Science Nursing or better: PreferredExperience2 years: Required Registered Nurse experience in an Emergency DepartmentEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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