Range Services Associate

Job Description

Job Description

White Birch Armory is seeking a full-time Range Services Associate to join our team in Dover, NH. This role is ideal for someone who enjoys working with people, values safety, and takes pride in supporting both retail and range operations. Apply today and become an important part of our team!

PAY : $18 per hour

BENEFITS :

• Employer contributes up to $500 towards health insurance
• 100% Dental Insurance
• Voluntary Benefits
• PTO
• Professional development opportunities
• Flexible schedule
• Growth opportunities
• Mentor/apprentice program
• A 401(k) with company match
• Generous employee discount
• Free classes

We also offer our Range Services Associate free range time .

YOUR DAY

As our Range Services Associate, you will assist customers throughout their visit by managing range check-ins, supporting merchandise and firearm purchases, answering questions, and providing guidance on services and range operations. You'll process transactions, firearm transfers, and 4473 forms, help maintain inventory and sales floor presentation standards, and support overall facility cleanliness. You'll also assist with target systems, monitor range activity, enforce safe firearm handling practices as a Range Safety Officer, and help ensure all operational and compliance requirements are met while delivering a professional customer experience.

YOUR HOURS

This is a full-time position supporting daily retail and range operations.

REQUIREMENTS

• 21+ years old
• Strong customer service, communication, and active listening skills
• Working knowledge of firearms, firearm safety, and related merchandise
• Ability to remain calm, alert, and safety focused in dynamic environments
• Ability to operate or quickly learn point of sale and operational systems
• Ability to work collaboratively within a team environment

Previous retail, customer service, firearms-related, range safety, or firearm handling experience is preferred; however, on-the-job training is provided for the right candidate.

OUR MISSION

At White Birch Armory, a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Dover, New Hampshire, we are committed to delivering a high standard of safety, education, and customer experience in the firearms industry. Our team supports a range of services including firearms training, retail sales, and range operations. This role offers the opportunity to build practical skills, contribute to a professional team environment, and work in a setting that values accountability, knowledge, and consistent execution. If you are looking for a structured, hands-on role with clear expectations and growth potential, White Birch Armory offers a strong foundation to develop your career.

READY TO APPLY?

Join a team that's committed to excellence and dedicated to creating exceptional experiences every day. Apply today! Our initial application process is fast, easy, and mobile-friendly.

Must have the ability to pass a background check.