Quote Specialist
Traka (Assa Abloy)
Quote Specialist | Traka# Quote Specialist**ASSA ABLOY Entrance Systems, Pedestrian Door Solutions**Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.**Why Join ASSA ABLOY Entrance Systems?**At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:**1. Comprehensive Benefits**Enjoy competitive pay, robust health insurance options, and retirement plans. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.**2. Meaningful Impact**Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.**3. Career Growth & Development**We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.**The Role:**The Quote Specialist is responsible for preparing accurate, timely, and competitive quotes for prospective and existing customers. This includes collaborating closely with Sales, Customer Service, Operations, and field service techs across multiple locations to ensure all quotes are aligned with the company pricing strategies. The ideal candidate has a results-oriented mindset, possesses strong communication skills, is detail oriented, has experience using ERP and CRM systems to locate customer information, and a proven track record of success in a fast-paced, deadline- driven environment.*This position will report to the Key Account Administration Manager.***Key Responsibilities:*** Generate accurate quotes based on Service Technician recommendations, including pricing and delivery timelines.* Work closely with technicians to receive onsite approval for work needing to be done onsite.* Call customers on occasion to retrieve onsite approvals and NTE increases for quotes.* Review and analyze customer requirements, ensuring all necessary factors (e.g. discounts, volume, customization) are included in the quote.* Work closely with Sales, Customer Service, Operations, and Engineering across multiple locations to ensure all quotes are aligned with the company quote policy and pricing strategies.* Maintain and update quote records in CRM or relevant systems, tracking the status and follow up actions for each quote.* Ensure quotes are efficient, competitive, and aligned with pricing guidelines, balancing customer expectations with business needs.* Analyze historical data and sales order history data in ERP and CRM to determine if pricing decision can be independently made or if Management approval is required.* All other duties as assigned.**What You Will Need:*** High School diploma or equivalent; associate’s degree or higher preferred.* Ability to work and achieve KPI’s within a fast-paced environment* Demonstrated ability to work collaboratively with a team of individuals located at multiple sites.* Working knowledge of how to research information in an ERP system, and how to quote products out of CRM or quoting software.* Strong analytical, problem-solving skills, written, and verbal communication skills with attention to detail and accuracy.* Self-starter with ability to prioritize tasks and manage time effectively.* Proficiency in MS Office Suite as needed to drive results. (Excel, Word, PowerPoint, Teams, and Outlook)**What We Offer:****Comprehensive Benefits*** Health, dental, and vision plans* 401(k) with company matching* Short- and long-term disability, life, and accidental insurance* 15 PTO days and 11 paid holidays**Work-Life Balance*** Flexible scheduling for when life happens.**Ongoing Training & Recognition*** Get up to speed quickly with our structured onboarding process.* Access to online courses to keep your skills sharp and up to date.* Learn from experienced colleagues and industry experts.* Length of Service awards to celebrate your milestones.**Our Commitment to Diversity & Inclusion:**ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.**We are the ASSA ABLOY Group** Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.Application dueNo due dateFunctionCustomer Service & Contact Center OperationsExperience levelAssociateOffice presenceOnsiteLocationMonroe, North Carolina, United States #J-18808-Ljbffr
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