Spa Front Desk Associate

Spa Front Desk Agent

Join The Resort at Longboat Key Club as a Spa Front Desk Associate, where you will be the first point of contact for our spa guests, providing exceptional service in a luxurious and welcoming environment. This role requires excellent communication skills, attention to detail, and a passion for creating memorable guest experiences.

Responsibilities

• Greet and welcome spa guests warmly and professionally.
• Manage appointment scheduling and confirmations efficiently.
• Handle check-ins and check-outs, processing payments accurately.
• Provide information about spa services, amenities, and promotions.
• Maintain a clean and organized front desk area.
• Coordinate with spa therapists and other staff to ensure smooth operations.
• Address guest inquiries and resolve any issues promptly.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or spa front desk role is preferred.
• Strong communication and interpersonal skills.
• Proficiency with scheduling and point-of-sale software is a plus.
• Ability to multitask and remain organized in a fast-paced environment.
• Positive attitude and a team player.

Benefits

• Competitive hourly wage of $17.50 - $18.00, paid by-weekly
• Opportunities for professional growth and development.
• Access to resort amenities.
• Supportive and friendly work environment.
• Paid Time Off
• 401K
• Health, Dental, Vision, Life, Insurance.

The Resort at Longboat Key Club is a premier destination located in Longboat Key, FL, known for its luxurious accommodations, exceptional amenities, and outstanding guest service. We pride ourselves on providing an unforgettable experience to every guest through attention to detail and a welcoming atmosphere.

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