Droga5 Account Supervisor, Social

Who we areDroga5, part of Accenture Song, is a creative agency with offices in New York, London, Dublin, Tokyo, and São Paulo. From integrated communications and experience innovation to business design, Droga5 exists to build and sustain the most influential brands of the 21st century through creativity. Droga5 was founded in 2006 and has been recognized as Agency of the Year more than 25 times and was named both Ad Age and Adweek's Agency of the Decade (2010–2019).Account Management @ Droga5The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace, and ways of working. Account people weigh and balance client needs with agency ambitions to determine the vision — and then make sure everyone is clear on that vision and how to get there. Account Managers create a path to great work that moves our clients' business and delivers on Droga5's unmatched creative ambition.Job SummaryThe Account Supervisor, Social is the engine of the account — the person who keeps integrated and social workstreams moving with precision, speed, and creative conviction. You operate with growing independence, owning the day-to-day across both integrated campaigns and social-first programs, while building meaningful relationships with clients and elevating the junior team around you.You bring a native understanding of social platforms alongside the integrated agency instincts to connect social into the broader brand pictureJob Responsibilities Account Leadership & Client ManagementLead large and complex projects with minimal oversight, keeping multiple workstreams running smoothly and on briefServe as the primary day-to-day client contact across integrated and social scopes, building trust and credibility at the mid-senior client levelAct as proxy for the Social Account Director with senior clients when needed, representing the agency with confidence and clarityPush clients for clarity and help them understand what they need beyond what they ask for — anticipate the ask before it arrivesIntuit potential complications early, manage up proactively, and always bring solutions alongside problemsUnderstand the bigger picture on the account — the client's business, category dynamics, and competitive landscape — and factor these into every recommendationIntegrated & Social Program ManagementOwn end-to-end delivery across both integrated campaign workstreams and always-on social programs, ensuring nothing falls through the cracksManage agency partners and drive integrated process (IMC), ensuring strategic and creative intent is maintained across all channelsOversee social content calendars, approval workflows, and publishing schedules, coordinating across creative, production, paid media, and community teamsBring genuine fluency in social platforms — TikTok, Instagram, YouTube, X — and apply that knowledge to shape what gets made and how it gets madeConnect social thinking into broader campaign strategy, identifying where social can extend, amplify, or lead integrated ideasMaintain working knowledge of paid social tactics and how they interact with organic programmingCreative StewardshipProvide clear, considered creative direction and feedback — defending the work when it deserves defending, and redirecting when it doesn'tContribute a strong point of view to creative and strategic discussions; be an advocate for the idea, not just the processHelp guide internal teams and clients based on Droga5's creative priorities and standardsPartner with strategy to bring category insight, cultural context, and audience understanding to briefs and creative developmentTeam Development & Ways of WorkingActively develop the skills of junior account staff, taking real responsibility for their growth — not just delegating tasks but building capabilitySet the tone for the team: solutions-oriented, positive, and clear-eyed about prioritiesLead internal and client-facing meetings and presentations with confidenceMaintain rigorous documentation: contact reports, status trackers, briefs, and scope records that keep the whole team alignedBasic Qualifications5+ years of experience in account management at a creative or integrated agency, with meaningful social experience woven throughout. Experience should include:Strong understanding of social platforms and the content behaviors, formats, and culture that define each oneAbility to manage integrated campaigns and social programs simultaneously, at speed and with accuracyExperience managing agency partners and integrated multi-channel campaign processesExperience presenting to senior clients and facilitating complex internal conversationsFamiliarity with social listening, reporting, and management tools (Sprinklr, Sprout, Meltwater, or similar) #LI-NA Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/12/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $73,800 to $182,600 Cleveland $68,300 to $146,100 Colorado $73,800 to $157,800 District of Columbia $78,500 to $168,000 Illinois $68,300 to $157,800 Maine $62,800 to $134,400 Maryland $73,800 to $157,800 Massachusetts $73,800 to $168,000 Minnesota $73,800 to $157,800 New York $68,300 to $182,600 New Jersey $78,500 to $182,600 Virginia $68,300 to $168,000 Washington $80,200 to $168,000About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more hereRequesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. 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Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.SummaryLocation: New York, 120 Wall Street, SongType: Full time