Service Technician

Job Description

Job Description

Description:

HVAC Technician - Newburyport, MA

Job Type

Full-time

Description

Caswell Mechanical Services is a leading provider of HVAC, Mechanical, Electrical and Plumbing solutions, serving both Commercial and Residential clients. We pride ourselves on delivering high-quality products and exceptional customer service.

Position Summary:

• Inspect HVAC systems and components to ensure they are in proper working condition
• Follow safety procedures and regulations when working on HVAC systems
• Diagnose and troubleshoot HVAC system issues
• Diagnostics of commercial and residential HVAC equipment
• Provide excellent customer service
• Provide technical support in the field
• Inspect jobs upon completion and ensure areas are clean
• Perform regular maintenance tasks such as cleaning and replacing filters
• Repair or replace defective equipment, parts, or wiring
• Test HVAC systems to ensure they are functioning correctly
• Maintain accurate field service reports

Responsibilities:

• Develop and maintain relationships with residential and commercial clients.
• Conduct client site visits to assess needs and recommend appropriate repair solutions.
• Prepare and deliver sales presentations and proposals.
• Achieve sales targets and contribute to the growth of the company.
• Stay updated on industry trends and product knowledge.
• Collaborate with the technical team to ensure seamless installation and service.
• Participate in kickoff meetings and support planning efforts for key installations or service jobs.

Requirements:

• Strong soft acumen skill and ability to operate in both residential and commercial settings.
• Excellent communication and interpersonal skills.
• Self-motivated and goal oriented.
• Ability to work independently and as part of a team.

Eligibility Requirements

• This position requires a valid driver’s license and reliable transportation.
• Employment/education will be verified.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Caswell Mechanical is a drug-free workplace and requires post-offer pre-employment drug testing.

Physical Requirements

• Able to work in a variety of extreme weather, hot and cold conditions.
• Able to work safely in confined spaces such as attics, basements, closets, and crawl spaces.
• Able to work safely at elevated heights such as rooftops, ceilings, and ladders.
• Able to bend, crawl, stoop, stretch, and reach.
• Able to walk on uneven surfaces.
• Able to work off a ladder, sometimes at heights.
• Able to safely lift 50 pounds.

Benefits:

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Retirement plan.
• Paid time off and holidays.
• Professional development opportunities.

Caswell Mechanical complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Caswell Mechanical does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.