QA LEAD

QA Lead

The QA Lead will work with the Office of Technology and Innovation (OTI) team and share responsible for leading all testing modifications the NYC Design System and rollout across nyc.gov guided experiences because of enhancements, defect fixes, platform upgrades and software maintenance among other things. Responsibilities include reviewing requirements for completeness and testability preparing and coordinating test plans; assigning tasks to other QA analysts; tracking the progress of the team members; developing and recording test cases; executing test cases and analyzing and reporting results; mentoring team members with appropriate tools and OTI processes and standards.

Tasks:

• Understand details of the NYC Design system and guided experiences.
• Ensure QA process is organized according to OTI standards and best practices
• Contribute to review of requirements and other project artifacts with the project team; provide QA comments and sign off.
• Develop and own: Test Strategy & test plan; Detailed Test Cases; Test Scripts; Traceability matrix; Test estimates; Progress reports for test execution; Defect reports.
• Provide estimates for required testing efforts, collaborate with Project Manager to have testing tasks properly scheduled.
• Load and maintain test scripts into the test management system, participate in loading and maintaining requirements in the appropriate system.
• Maintain necessary documentation in SharePoint project site and other shared repositories.
• Assign tasks to QA Team members and track their progress.
• Acquire / create / verify test data.
• Execute test cases according to test plan.
• Work with project teams to track, report and resolve defects using the test management system.
• Assist support team in deployments.
• Contribute to identifying appropriate test cases for sanity testing, regression testing.
• Identify test scenarios suitable for test automation and automate them where applicable; Contribute to identifying scenarios for performance testing.
• Make sure all assigned tasks' status is properly reported and documented.
• Execute all other QA tasks in the SDLC process.

Skills/Experience:

• At least 8 years of experience in the field of Quality Assurance with a minimum of 5years as a QA Lead working with complex enterprise solutions.
• Experience in using SLDC management system (like Azure DevOps, QC or JIRA) to track and execute test processes. Experience using Azure DevOps (former TFS, Cloud TFS, VSTS) is preferable.
• Experience with UI test automation tool: Selenium WebDriver using Java.
• Experience in covering requirements with test cases.
• Must be able to assist in validation of technical requirements for integration between system components via real time and batch data transfers.
• Experience with specifics of functional and compatibility testing of browser-based UI (HTML based).
• Understanding of the test tasks specifics for HTML based UI vs desktop applications or "thick clients".
• Understanding the purpose and use of the test tools for APIs/Web services, like SoapUI or Postman.
• Understanding specifics of various text file formats (CSV, XML, JSON) and their use.
• Understanding the purpose and scope of performance testing process and tools.
• Must be proficient computer user with experience using standard productivity tools including Microsoft Project, Word, Excel, PowerPoint, Visio for documents development and data preparation and handling.
• Must be able to take strategic direction from executive management and participate in strategic planning activities throughout the lifetime of the project.
• Must be able to see tasks through to completion without significant guidance.
• Strong issue resolution and investigation skills.
• Ability to articulate and document the steps taken to resolve an issue.
• Excellent oral and written communication/soft skills and the ability to clearly articulate to all project members and stakeholders; must be a team player who works well with technical and non-technical resources.
• Must take initiative, be a decisive decision-maker and show confidence in decisions made.

Desirable Skills/Experience:

• Bachelor's degree in computer science, Engineering or Mathematics.
• Experience in testing mobile native application.
• Understanding of HTML language.
• Understanding SOA architecture and web-based APIs running SOAP and REST protocols.
• Hands on experience with SoapUI and Postman including test automation features.
• Understanding of the XML data modes like NIEM, structure and use specifics of JSON files and formats.
• Practical knowledge of SQL language, ability to use it in testing tasks.