Sales Support Rotational Program 2393598 | Minnetonka, Minnesota

Caring. Connecting. Growing Together

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference?

Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really fee. Great work is the product of solid purpose, conviction, and pride - pride in your ability and your product.

UnitedHealth Group offers a portfolio of products through two distinct platforms: United HealthCare (health benefits) and Optum (health services). At United HealthCare Medicare & Retirement, we serve the fastest growing segment of our nation's population - 50 and older. And we're doing it with an intense amount of dedication. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.

We offer a growth-based culture with extraordinary opportunities in our Early Careers Sales Support Rotational Program - we succeed by staying true to our mission to make health care work effectively and efficiently for seniors.

Program features:

• Participate in a sales support rotational program that will accelerate your career with a company that will help you learn new skills and foster your continued growth
• Complete two, six-month rotations outside of the Producer Help Desk in areas including but not limited to Marketing, Product, Sales Operations, Workforce Management, Benefits Operations and Business Development
• Collaborate with experienced professionals, mentors, and sales and sales support leaders
• Build relationships within a close-knit community of peers involved in the sales support and sales rotational program to expand your network
• Practical experience-based program in which participants are assigned projects in critical areas of the business

Primary Responsibilities:

Participate in a 24-month Rotational Program that will provide a structured curriculum and on-the-job sessions that will expose you to broad skills, tools, and functional departments within the Sales & Distribution Organization. Along with training and a core role within the Producer Helpdesk Sales Support organization, you will also experience two, six month rotations fully submerged within a different part of the organization. From this, you will:

• Gain industry knowledge
• Enhance communication and presentation skills
• Review reporting practices and utilize analytical skills
• Learn and understand different work styles
• Formalize individual development plans
• Learn and live our corporate culture and values
• Access a very comprehensive repository of online self-development tools and resources
• Sales Support Representatives are Sales Agent champions who address sales support, product, content, and technical needs through a variety of activities:
• Build Agent sales success and loyalty through timely and effective interaction resolution, which includes; sales interaction support, resource navigation, managing escalations, engaging appropriate resources as needed to drive sales transaction completion
• Provide interaction resolution updates using effective oral and written communication
• Interact with Sales Agents regularly via various communication channels; those channels may include inbound calls, inbound chats, inbound e-mails, or outbound calls as driven by business need
• Other duties and projects needed and assigned by business management

What You'll Do:

• Apply AI tools to solve business problems within your domain
• Build and optimize prompts for analysis, reporting, and automation
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes)
• Analyze data using AI-enabled tools and generate insights
• Collaborate with teams to identify opportunities for AI driven improvements
• Ensure responsible and compliant use of AI solutions

In this role, you will actively apply AI tools and techniques within your functional area to drive efficiency, insights, and innovation. You will design, develop and deploy AI-powered solutions to address complex business challenges.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Currently in final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor's Degree must be obtained prior to start of employment
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Preferred Qualification:

• Work or volunteer experience in sales, customer service, health care, or health insurance

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.