Resident Care Coordinator / Staff Developer

Job Description

Job Description

Resident Care Coordinator / Staff Developer / Team Operations Director Opportunity in Senior Living!

We are seeking a professional, experienced, and hands-on Team Operations Director (TOD) to lead the care staff within our assisted living and memory care community. This is a high-stress, fast-paced leadership role that is essential to maintaining quality care, strong team performance, and day-to-day operational excellence.

The Team Operations Director is responsible for the hiring, training, scheduling, and supervision of community care staff . This leader plays a critical role in building a strong team by screening candidates for both skills and culture fit , holding team members accountable to community standards, and ensuring staffing coverage across a 24-hour, 7-day-a-week department .

Key Responsibilities

• Recruit, interview, and screen candidates for care staff positions.
• Evaluate applicants for qualifications, professionalism, and culture fit.
• Train and onboard new team members
• Supervise, coach, and hold staff accountable to performance and community standards.
• Create and manage department work schedules.
• Fill open shifts promptly as staffing needs arise.
• Maintain appropriate staffing levels to support quality resident care.
• Personally fill open roles if community staffing hits critical level
• Support daily operations in a hands-on leadership capacity.

Qualifications

• Prior experience supervising a large 24/7 department.
• Experience with employee training and staff development
• Strong organizational skills and exceptional attention to detail
• Proven ability to multi-task and manage competing priorities.
• Professional demeanor and strong leadership presence
• Preferred experience in a healthcare environment
• Must be comfortable working in a high-stress, hands-on setting.

What We’re Looking For

The ideal candidate is a strong leader who can balance people management, staffing coordination, accountability, and operational demands while supporting a care-focused environment. This role is best suited for someone who thrives in a fast-moving workplace and can lead with both firmness and professionalism.

If you are an experienced operations leader with a passion for building strong teams and supporting quality care, we encourage you to apply.

Salary is dependent upon your experience in a similar role.