Laundry Manager

Laundry Manager

Manage and oversee the day-to-day operations of the laundry department, ensuring all tasks are completed efficiently and to the highest standards onboard the cruise ship

Train and supervise a team of laundry staff, providing guidance and support to ensure they are performing their duties effectively

Monitor inventory levels and ensure that all necessary supplies and equipment are available for the smooth running of the laundry department

Maintain a clean and organized laundry area, ensuring compliance with all health and safety regulations

Conduct regular quality checks to ensure that all laundry items meet company standards

Develop and implement procedures to improve efficiency and productivity within the laundry department

Manage and maintain laundry equipment, reporting any maintenance issues to the appropriate department

Create and maintain schedules for laundry staff, ensuring adequate coverage at all times

Handle guest laundry requests and ensure timely delivery of all items

Collaborate with other departments to ensure a seamless guest experience and timely delivery of laundry services

Keep accurate records of all laundry activities, including inventory, expenses, and guest requests

Train and educate staff on proper laundry techniques and procedures

High school diploma or equivalent required; additional education or training in housekeeping or hospitality management is preferred

Minimum of 3 years of experience in a similar role, preferably in a cruise ship or hotel setting

Excellent organizational and time management skills

Strong leadership and communication skills

Ability to work independently and as part of a team

Knowledge of laundry equipment and procedures

Ability to work in a fast-paced and dynamic environment

Flexibility to work long hours and weekends as needed

Fluent in English, additional languages are a plus

Miami, FL, United States