Emergency Services Manager

Location: Cedar Crest Village by Erickson Senior Living Are you ready for your next leadership role? In the Security & Emergency Services Manager role, you will be responsible for promoting the safety, security, and well‑being of residents, employees, and visitors. The SES Manager delivers exceptional customer service and hospitality, fosters a culture of belonging, and manages a team of EMS professionals who provide emergency medical services to residents, employees, and visitors. Compensation: $73,000 - $83,000 annually plus a generous performance‑based bonus. What you will need Must be at least 21 years old Strong customer service and communication skills with the ability to handle both emergencies and non‑emergencies with a customer‑first approach Minimum of 3 years of experience in public safety leadership (Fire/EMS/Law Enforcement), Emergency Management, or comparable leadership experience Current and valid driver’s license Minimum of 1 year experience working in an Emergency Responder role Emergency Medical Responder Certification (within 6 months of hire) Professional Security Certification such as CPP, PSP, or CHPA (preferred) Basic Life Support (BLS) CPR certification (provided if needed) OSHA 10‑Hour certification (within 6 months of hire) How you will make an impact Assume overall responsibility for the safety, security, and well‑being of the community Support a 24‑hour, 7‑days‑a‑week operation, ensuring continuous coverage and rapid response at all times Conduct safety inspections, testing, and audits in support of Life Safety and OSHA compliance Identify safety/security risks and respond accordingly Conduct investigations, documents and preserve evidence as required Operate company vehicles safely and in accordance with established policies and applicable laws Respond to incidents and emergencies of significance and serve as the incident commander until relieved by a higher authority Serve as the liaison officer to external first responders What we offer A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on‑site dining venues, plus additional healthy choice meal options at discounted prices! Growth Opportunities – grow with the company as we open new communities and expand on our existing ones! Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones Cedar Crest is a beautiful 130‑acre continuing care retirement community in Pompton Plains, New Jersey. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Cedar Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well‑being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work‑life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law. #J-18808-Ljbffr