Medical Front Desk Representative

Benefits: 401(k) 401(k) matching Paid time off About the Role: Alamo City Healthy Kids and Families is seeking a friendly, dependable and motivated Front Desk Representative to be the welcoming face of our practice in San Antonio, TX. This is a fantastic opportunity to make a meaningful impact on the health and well-being of our children, adolescents and families for our weight management and nutritional counseling clinic. Responsibilities: Greet patients, check in and out in a efficiently and professional manner Schedule, confirm, and manage patient appointments using medical scheduling software Verify medical insurance coverage and patient eligibility, collect co-pays and other applicable payments at time of service Maintain and update accurate patient demographic information in the EHR system and follow HIPPA guidelines Answer incoming phone calls, respond to patient inquiries, and relay messages to clinical staff via phone or patient portal Coordinate referrals and make sure all is up to date Perform treadmill testing according to office protocols and training Ensure the front desk and waiting area remain organized, clean, and welcoming Requirements: High school diploma or GED required Prior experience working in a medical office Familiarity with medical terminology, insurance verification, and EHR/EMR systems Comfortable collecting copays and any necessary payments or balances Bilingual in English and Spanish is required in serving our diverse community Ability to multitask, stay organized, and thrive in a fast-paced clinical environment Professional, reliable, punctual, and excellent customer service skills #J-18808-Ljbffr ALAMO CITY HEALTHY KIDS AND FAMILIES