Food and Beverage Supervisor

Omni Hotel at The Battery Atlanta, 2625 Circle 75 Parkway SE, Atlanta, Georgia, United States of America Job Description Omni Hotel at the Battery Atlanta is the official hotel of the Atlanta Braves, located within steps of Truist Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant. Food and Beverage Supervisor Overview This team member will partner with management to ensure proper training and supervision of all restaurant staff. Responsibilities Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort. Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests. Must maintain full familiarity with menus and knowledge of beverage offerings. Ensure all staff has completed side work checklists for dining room. Spot check liquor pars and order daily supplies. Monitor food and liquor requisitions. Maintain bar controls, safety and standards. Hold pre-shift meetings and ensure department training requirements are met monthly. Follow up on established training steps. Handle guest comments and complaints and ensure member and guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Motivating the team and assisting when needed. Observe, teach and correct staff’s service in a professional manner. Work closely with the culinary team to have smooth quality service. Assist manager in scheduling and forecasting both weekly and monthly. Participate in interviewing/recruiting as needed. Assist in monthly MOS audits. Prepare maintenance requests and follow-up. Maintain knowledge of the resort property and events. Participate in department meetings and other required company training. Perform any other duties as assigned by the restaurant management. Qualifications 1 year of experience in Food and Beverage supervision or management role preferred. Must have and maintain Food Handlers, Cobb County Alcohol Permit, and TIPS certifications. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone. Must be able to work in a fast paced environment and multi task. Prior serving and cash handling experience preferred. Must be able to work flexible shifts including nights, weekends, and holidays. Must have the ability to manage deadlines. Basic familiarization of Food and Beverage financials including cost and par controls is preferred. Must have a strong attention to detail as well as strong customer service skills. Must know emergency procedures and work to prevent accidents. Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. #J-18808-Ljbffr