Training Coordinator

Training Coordinator

Responsibilities

• Conduct training needs assessments to identify knowledge gaps, role-specific learning objectives, and delivery preferences for internal staff and external stakeholders (e.g., insurers, financial institutions).
• Create detailed training strategies and rollout schedules aligned with system go-live milestones, accommodating varying learning styles, locations, and technical proficiency levels.
• Develop a variety of instructional resources including user guides, step-by-step job aids, eLearning modules, video tutorials, and live demonstration decks tailored to specific user roles.
• Facilitate in-person and virtual training sessions for small and large groups, providing hands-on experience with the new system while answering user questions in real time.
• Use LMS platforms to host and track eLearning completion, manage registration for live sessions, and generate participation reports for compliance or audit purposes.
• Use surveys, quizzes, and session evaluations to gather feedback and continuously refine training content and delivery methods for improved effectiveness.
• Provide refresher training, office hours, and ongoing learning resources post-implementation to reinforce user confidence and drive adoption of the new system.

Experience

• 2+ Years Experience in Coordinating Training Services
• 2 years experience in multi-media training methods
• Bachelor's degree
• State Government Experience (Preferred)

Mid-Level Job Type: Contract Job Location: Remote