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Front End Supervisor

$14.25 - $14.73 per hour

Jetro Holdings, Inc

Birmingham, AL

Front End Supervisor

Company: Jetro / Restaurant Depot

Location: 126 Wildwood Parkway, Homewood, AL 35209

Job Type: Full-time

Sector: Management

Compensation: $14.25 - $14.73

JOB DETAILS

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

  • Support daily front-end operations to ensure efficient and accurate transaction processing

  • Assist with monitoring cash handling procedures and resolving minor discrepancies

  • Provide support and direction to front-end staff during daily operations

  • Ensure front-end areas are organized, clean, and operating efficiently

  • Assist in maintaining customer service standards and resolving customer issues

  • Support scheduling and workflow coordination for front-end staff

  • Help enforce company procedures and policies at the front-end

  • Communicate operational issues or concerns to management

Qualifications

  • Previous experience in retail, customer service, or front-end operations

  • Basic understanding of cash handling processes

  • Strong communication and organizational skills

  • Ability to work in a fast-paced, team-oriented environment

  • Problem-solving skills and attention to detail

Preferred Qualifications

  • Experience in a supervisory or lead role

  • Familiarity with front-end operations and processes

  • Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

  • Medical, Dental, and Vision Insurance Coverage

  • 401(k) Retirement Plan with Employer Match

  • Paid Time Off (PTO) in accordance with company policy

  • Six (6) Paid Company Holidays

  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)

  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

  • All benefits are subject to eligibility requirements and plan terms

Job Ref #:e2f8bf42-abb5-4551-99e7-52bfd356b725

Date Posted:2024-12-16

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Vacancy posted 3 days ago
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