Store Manager (Coral Gables)
$90k - $100kFull-time
Silvia Tcherassi
Store Manager
Company: Silvia Tcherassi
Location: Coral Gables, FL
Employment Type: Full-Time
Compensation: $90,000-$100,000/year + Commission
About the Opportunity
We are seeking an experienced Store Manager to lead a luxury retail boutique in Coral Gables, FL , drive sales performance, and deliver an exceptional client experience. This role will oversee day-to-day store operations, lead and develop the sales team, cultivate strong relationships with VIP clients, and drive client retention through effective CRM and clienteling strategies.
The Store Manager will play a key role in achieving sales objectives, maintaining exceptional service standards, and ensuring the boutique consistently reflects the quality and image expected within a luxury retail environment.
Key Responsibilities
- Lead daily boutique operations, including sales performance, inventory, and overall store execution.
- Achieve store sales objectives by monitoring performance and driving key performance indicators (KPIs).
- Lead, train, mentor, and motivate the sales team to deliver exceptional results and client service.
- Build and maintain strong relationships with VIP and high-value clients through personalized outreach and service.
- Manage and nurture the client database, utilizing CRM tools to strengthen engagement, follow-up, and client retention.
- Ensure every client receives a personalized, high-touch luxury shopping experience.
- Maintain the boutique's presentation and ensure the store consistently reflects established brand standards.
- Monitor sales results and KPIs and adjust strategies as needed to optimize performance.
- Manage store budgets and support overall store profitability.
Qualifications
- Minimum of 5 years of experience managing luxury boutiques or working in high-end sales environments.
- Proven experience with client development, VIP engagement, clienteling, and CRM management.
- Demonstrated ability to lead, inspire, mentor, and develop sales teams.
- Strong understanding of sales KPIs and the ability to adjust strategies based on performance.
- Strong operational, organizational, and client-service skills.
- Proficiency with Microsoft Office, Shopify, and CRM-related tools .
- Ability to thrive in a client-focused, results-driven luxury retail environment.
- Bilingual proficiency in English and Spanish is required.
Ideal Candidate
The ideal candidate is an accomplished luxury retail leader with a strong combination of sales leadership, VIP client development, CRM expertise, team management, and store operations experience .
This individual should be confident driving business results while maintaining an elevated client experience, developing long-term client relationships, and creating a high-performing sales environment.
Position Details
This is a full-time Store Manager position based in Coral Gables, FL .
Vacancy posted 2 hours ago
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