Network Technician

Network TechnicianThis is a technical position responsible for the installation, maintenance, operation, and repair of computer hardware, software, and network infrastructure. Work involves analyzing network hardware/software issues, testing equipment, managing inventory, and providing technical support. As part of this role, the position is also responsible for maintaining the district website and providing hands-on hardware and software support for student and staff devices, specifically including Chromebooks and iPads.Typical Work Activities:Helpdesk & End-User Support: Serves as a primary point of contact for technical support, answering helpdesk tickets, phone calls, and walk-in requests; provides polite, patient, and effective customer service to teachers, administrative staff, and students to resolve day-to-day technology issues.Chromebook Repair & Maintenance: Diagnoses, troubleshoots, and performs physical and system repairs on Chromebooks (including screen, keyboard, battery, and motherboard replacements) used in 1:1 student deployments.iPad Management & Deployment: Configures, deploys, and maintains district iPads, including managing iOS/iPadOS updates, application deployment via Mobile Device Management (MDM), and resolving hardware or operational issues.Website Management: Maintains, updates, and manages content for the district website, ensuring accurate information, proper layout, and accessibility.