Medical Support Assistant

Medical Support Assistant (MSA)


Salt Lake City VA Medical Center

Looking for a rewarding opportunity to support our nation's Veterans while building your healthcare administrative career? A respected federal healthcare facility is actively seeking dependable and customer-focused Medical Support Assistants (MSAs) to join the team at the Salt Lake City VA Medical Center.

About The Opportunity


As a Medical Support Assistant (MSA), you will play a vital role in helping Veterans receive timely, coordinated healthcare services. The Medical Support Assistant (MSA) will support clinic operations by scheduling appointments, managing patient records, coordinating consults, and providing exceptional customer service to Veterans and healthcare staff alike.


This federal healthcare opportunity offers valuable experience within a highly respected VA healthcare system while supporting meaningful work that truly matters.

Schedule

• Full-time opportunities available
• Day shifts and varying clinic schedules based on operational needs
• Flexible and dependable candidates highly preferred

Key Responsibilities

• Coordinate and schedule Veteran patient appointments
• Manage consults, referrals, and follow-up care coordination
• Maintain accurate electronic medical records (EMR/EHR)
• Assist with patient check-in/check-out procedures
• Support clinic flow and provider scheduling
• Verify patient demographic and insurance information
• Provide administrative support to healthcare teams
• Maintain HIPAA compliance and VA confidentiality standards

Qualifications

• High school diploma or GED required
• Prior medical office, healthcare administration, scheduling, or customer service experience preferred
• Experience working in hospitals, clinics, or healthcare environments strongly preferred
• Knowledge of medical terminology preferred
• EMR/EHR experience preferred
• Strong communication, multitasking, and organizational skills required

Preferred Experience

• Prior VA or federal healthcare experience
• Experience with VistA, CPRS, Cerner, or VA-related systems
• High-volume patient scheduling and consult coordination experience

Why This Opportunity?

• Support Veterans within a respected federal healthcare system
• Gain valuable VA healthcare experience
• Stable full-time opportunity
• Fast-paced and team-oriented environment
• Meaningful work with direct patient impact

Contact today for more details.


If you or someone you know is interested in learning more, please contact:



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