Technical Support Specialist
$22 - $24 per hourComputer Hardware Company LLC
Technical Support Technician
Location: Allen, TX 75002
Work Arrangement: Onsite | Shift-Based | 24/7 Operations
Pay Rate: $22–$24/hour
Duration: 6–12 Month Contract-to-Hire
Job Summary
3+ years of experience in Technical Support / IT Support.
Strong experience providing remote technical support via phone, email, and remote tools.
Troubleshooting experience with network, system, and communication-related issues.
Knowledge of LAN/WAN, routers, firewalls, and basic networking.
Experience with incident management, ticketing, escalation, and SLA requirements.
Knowledge of VoIP or communication systems.
Strong troubleshooting, problem-solving, documentation, and customer service skills.
Experience documenting technical issues, troubleshooting steps, resolutions, and knowledge-base articles.
Ability to monitor system performance, service metrics, and recurring technical issues.
Comfortable working in a 24/7 shift-based onsite environment and managing multiple priorities.
Experience collaborating with engineering and cross-functional teams to resolve complex issues.
Associate degree or equivalent technical education required.
Preferred certifications: CompTIA A+, Network+, or Security+.
Preferred experience with RF/Network, mobile communication technologies, and AI-enabled technical tools.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in Parker, TX vacancy
- ...Job Description Job Description We are seeking a Technical Support Specialist to provide responsive technical support to employees and assist with the administration of company technology systems and applications. This role serves as the primary point of contact...SuggestedWork at office
RTI COMMUNITY MANAGEMENT ASSOCIATES, INC.
Plano, TX3 days ago - ...InsuranceDental Insurance401(k)Paid Sick hoursJob DescriptionA specialist to support SCM systems by communicating with business users,... ...Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite...Suggested
Woongjin
Plano, TX7 hours ago - ...Technical Business AnalystLocation: TechM US Texas Plano (Inperson Interview is required)Years of Experience: 7-10 YearsResponsibilities... ...ensure successful implementation of solutions.Provide training and support to end users on Power BI tools and reports.Monitor and evaluate...Suggested
Yantran LLC
Plano, TX3 days ago - ...network security, IT consultation, cloud computing, server/network support, and hardware support. The IT Service Desk Technician (... ...Capable of basic problem identification/escalation and providing technical support for personal computers, printers, and other peripheral...SuggestedWork at officeRemote work
- ...processes. Elicit requirements through interviews, workshops, and workflow analysis. Ensure alignment between user requirements, technical capabilities, and business objectives. Perform other duties as assigned. REQUIREMENTS Bachelor’s degree in Business,...SuggestedWork at officeLocal area
Sum Theory, Inc.
Plano, TXa month ago - Job Description Job Description Responsibilities Act as the primary point of contact for diagnose and resolve WMS errors, data discrepancies, and interface/integration failures between the WMA and other systems (ERP, TMS, EDI/RF/scanning hardware) Monitor system...
Judit Inc
Plano, TX13 days ago - ...Job Description Job Description Description : ~ As a Technical Support Technician, you will join a team providing remote support to customers across the military, public safety, and mission critical infrastructure sectors. ~ Act as a catalyst for high quality,...Permanent employmentFull timeContract workWork at officeRemote workShift work
Synectics Inc
Allen, TX3 days ago $45.7 per hour
...identify recurring issues before they impact warehouse operations. Support and lead new WMS and warehouse system implementations,... ...best practices. Gather business requirements and work with technical teams to improve and automate existing processes. Analyze system...Full timeContract workMonday to FridayWest Coast Logistics
Plano, TX29 days ago$50 - $55 per hour
...strategy. Role Overview NTT DATA's Client is seeking a professional who acts as the primary bridge between business strategy and technical execution. You will design, validate, and implement healthcare data exchange solutions for our health plan. This role collaborates...Remote workFlexible hoursNTT DATA
Plano, TX3 days ago- 213019 Technical Support AnalystProcom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada...Permanent employmentFull timeFor contractorsH1b
Procom
Plano, TX3 days ago $60k - $70k
...Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property tax and appraisal industry. We... ...Support Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency. Key Responsibilities &...Local areaSmartCOP
Parker, TX3 days ago- ...-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal... ...-rounded Regional Service Technician who brings both hands-on technical expertise and strong communication skills to the table. This...Work at officeLocal areaRemote work
the20
Plano, TX4 days ago - ...Customer Service Representatives to join their team on a 12-month contract with potential extension up to 24 months. This position will support customers and internal partners while delivering professional, accurate, and timely service. The ideal candidate will have strong...Contract workRemote workAll shiftsMonday to FridayShift workNight shiftAfternoon shift2 days per week
$58.4k - $67.7k
...since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower,... ...Position Summary The IT Support Specialist is part of our Employee Technology Enablement... ...and systems. You will answer technical questions, troubleshoot problems, and guide...GoodLeap
Plano, TX5 days ago- ...Samsung ~ Opportunities for career advancement [Summary] Analyze large datasets to generate insights and recommendations that support business decision-making Create, maintain, and publish regular weekly/monthly/quarterly performance reports and KPIs Build...Hourly payFull timeH1b
Jnd Corp
Plano, TX5 days ago - ...hierarchy information. Leverage enterprise data management tools to support testing, control assessments, and process insights. Ensure... ..., project management, data management, and governance. Technical Skills: Understanding of Data Management fundamentals,...Work at office3 days per week
Apex Systems
Plano, TX5 days ago - ...Circular IT Specialist NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you... ...and measurable outcomes across planning, sourcing, deployment, support, redeployment, recovery, and end-of-life disposition. This...For subcontractor
NTT DATA
Plano, TX2 days ago - ...Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization, ensuring reliable operation of hardware, software,...Full timeWork at office
The Loan Store, Inc.
Plano, TXa month ago $60 - $63 per hour
...data analytics into business solutions. • Proven experience in managing multiple tasks simultaneously with a rigid determination to meet deadlines. • Comfortable to work with people from a broad range of backgrounds from highly technical to marketing to sales/business.Work experience placementIntelliswift
Plano, TX1 day ago- Sr. Business Systems Analyst Location(s) Atlanta, Georgia | Plano, Texas | Wichita, Kansas Company Koch Career Field Information Systems & Technology Job Number 194701 Similar jobs: Senior Business Systems Analyst Location: Atlanta, Georgia Job Number: 192789 Business Systems...
- Business Systems Analyst - HR and Legal Contract Job Description Gathering Business Requirements Must Haves: Preferred/ Nice-to-haves: Additional Information All your information will be kept confidential according to EEO guidelines. Sonoma ConsultingContract work
- ...This role involves collaborating closely with product owners, technical teams, and stakeholders to capture and translate business requirements... ...criteria. Familiarity with SQL for querying databases to support data analysis and troubleshooting. Demonstrated experience in creating...
$90k - $100k
...Responsibilities: Gather and document business requirements to support technology product planning and development within third party... ...solutions. Assist in documenting workflows, data mapping, system configurations, and technical specifications related to TPRM products Yochana- ...Organization owned business processes to ensure adherence to functional program requirements, perform operational risk assessments, and support the enablement of new capabilities o Responsibilities include maintaining documentation of process flows and descriptions, and...
- ...new or revised applications systems and programs. Work with the business unit or other subject matter experts to identify or refine technical requirements for application under development or being revised. May be responsible for overall direction of the organization's...Contract workWork experience placement3 days per week
- ...Responsibilities: Gather and document business requirements to support technology product planning and development within third party... ...documenting workflows, data mapping, system configurations, and technical specifications related to TPRM products Regards *** is an Equal...
- ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Plano, TX3 days ago - ...(Security) Identity And Access Management We are looking for a Technical Systems Analyst, with a strong background in Identity and Access... ...ability to work with multi-cultural onshore and offshore IT support teams. The ideal candidate must have an operational background...
$20 - $22 per hour
...with good performance. -Onsite in Plano, TX -Drug & Background required. Position Overview The First Level Analyst will provide technical support for our contact center systems that underpin the Global Service Desk business to handling technical activities performed...Permanent employmentContract workWork at officeRemote work- ...across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative... .... The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications...Work at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
