Field Service Technician

Description:

Position Summary

Tiger Solar is seeking an O&M Service Technician to be responsible for repairing and maintaining already installed solar installations. This position is an hourly role that requires working outside in extreme environments, working at heights, and prolonged periods of repetitious duties including lifting, bending, and standing for long periods. All O&M Technicians must be able to perform the essential functions as outlined in this document.

Essential Functions

Provide maintenance service to previously installed systems

o Includes warranty (3 months after an installation receives permission to operate), and billable service

o Communicate effectively with the customer and manage their expectations

o Troubleshoot non-working solar equipment (modules, optimizers, inverters, etc.) using a variety of techniques and strategies

o Contact technical support for solar equipment replacement and troubleshooting if a resolution cannot be achieved otherwise

o Replace defective equipment in a timely and professional manner

Check job sites for potential hazards; understand and adhere to all applicable safety rules, regulations, practices, procedures, and determine appropriate PPE and other safety equipment for job tasks

Ensure compliance with the National Electrical Code, NFPA 70E Standard for Electrical Safety in the Workplace, Site Specific Safety Plans, and other applicable laws, codes, regulations, and industry standards

Review company provided weekly toolbox talks and attend quarterly safety meetings

Become knowledgeable of and follow Tiger Solar Installer Manual and the SOP's contained within

Organize work assignments and set priorities

Provide excellent customer service

Maintain vehicle organization and keep good stock of typical job materials on vehicles and in shop as needed

Participate in required trainings, old and new, for specific solar equipment commissioning

Qualifications, Experience, Knowledge, and Skills

The ideal candidate will have at least 3 years experience in the solar industry, 1 year of solar specific troubleshooting and maintenance experience. 3 years of construction experience with 1 year of solar installation, and a strong grasp on electrical troubleshooting techniques will also be considered.

Equipment and Instrument use for commissioning, testing, and troubleshooting electrical and IT related systems including but not limited to:

o Digital Multimeter, ammeter, voltmeter,

o Megohmmeter

o Curve tracer

o Infrared imaging tools

o Digital thermometer

Concepts, materials, and terminology related to Photovoltaic Electric systems

Federal and local requirements pertaining to Photovoltaic Electric systems

Heavy equipment use depending on the required task

Best practices for roofing, mechanical fastening, electrical bonding and termination, trenching and excavation, and concrete

Criminal/civil background check, and motor vehicle records search will be required in compliance with any applicable laws and regulations

Clear understanding and ability to enthusiastically promote safe workplace practices and procedure

Demonstrated ability to operate in a manner consistent with Tiger Solars organizational policies, procedures, and culture

Safely and effectively using and maintaining tools and equipment related to the work

Photo documentation of completed and in-progress jobs

Maintaining effective communication and working relationships with internal and external stakeholders

Preparing clear written or verbal reports for project updates

Contributing to the accomplishment of work group goals, objectives, and activities

Estimating materials, parts, labor and equipment needed to complete assignments

Reading, interpreting, and following manuals, specifications, electrical drawings, and design packs for the installation of electrical equipment

Conduit bending

Wire pulling, testing and termination

Adapting to new and emerging technologies

Physical Demands and Work Environment

Lift and carry heavy items weighing up to 50 pounds

Stand, kneel, bend, stoop, moving in and around confined and cluttered places, and uneven areas, see and hear naturally or with correction

Requires repetitive movement, using hands to handle, control, or feel objects, tools or controls according to a set procedure Climb and maintain balance on steel framework, stairs, ladders and scaffolds

Work up to 4, 10-hour shifts doing hard physical labor in various temperature extremes and other outdoor conditions

Typical construction site environment that may expose candidate to sounds and noise levels that are distracting or uncomfortable

Requires working in cramped workspaces and getting into awkward positions

Requires working in very hot (above 90 F degrees) or very cold (below 32F degrees) temperatures and exposure to inclement weather such as dust, wind, snow, rain, etc.

Requires working in extremely bright or poor lighting conditions

Work around hazardous equipment

Requires exposure to high places

Periodic travel throughout the region for up to a week at a time

Compensation details: 24-24 Hourly Wage

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