Maintenance Technician I

Maintenance Technician I

The Maintenance Technician I will maintain the integrity of the NHC sites and ensure that facilities are safe and well-functioning. This role will perform a variety of repairs and/or troubleshooting tasks under immediate supervision to complete assigned work orders. The duties of this position will be performed under direct oversight or guidance of the Facilities Manager or Lead Maintenance Technician. As projects and work are completed, supervision may gradually reduce to more routine check-ins to ensure accuracy and adherence to processes, procedures, and project/task specifications.

Responsibilities include:

• Assist in performing semi-skilled and skilled facilities maintenance work involving carpentry, plumbing, and electrical repairs and maintenance of buildings and facilities under immediate supervision.
• Support in cleaning, maintaining, and repairing building fixtures and equipment including locks, windows, doors, carpet, roof drains, shelving and furniture.
• Assist with repairing plumbing fixtures, unclogging drains and maintaining plumbing systems under guidance.
• Create and execute work orders using SharePoint and assist in preparing reports on work performed.
• Track and report on repair and maintenance activities; completing and maintaining a variety of records as directed.
• Support the preparation of specifications for contracts, quotes, proposals and publicly bid projects related to the service and repair of facilities and equipment.
• Conduct field inspections and review work-in-progress, escalating issues to the manager as needed.
• Collaborate with outside vendors and contractors under direction to identify unusual problems and support maintenance and repairs of facilities and buildings.
• Report potential safety problems and unsafe conditions to supervisors as identified; assist in locking and unlocking facility doors.
• Observe contract personnel to identify maintenance needs and provide input on project scope, labor, equipment, and materials under supervision.
• Assist in making minor repairs to roofs, brick, asphalt, plaster and concrete.
• Support in painting walls and making minor drywall repairs.
• Operate automotive equipment and hauling material as assigned; receive and store supplies.
• Assist in making simple furniture, cabinet, asphalt tile, and linoleum repairs.
• Replace light bulbs and tubes and repair/replace ballasts.
• Perform tasks to upkeep and maintain the appearance of the property from the exterior including cleaning, landscape, irrigation and painting.
• Promptly utilize the facility's SharePoint website and respond to, follow-up on, create, and complete requests as assigned.
• Use tact and diplomacy in all interactions with customers.
• Coordinate with departments and vendors; and act as liaison to departments.
• May oversee contractors in the repair and maintenance of facilities and infrastructure.
• Promote a positive image by maintaining excellent internal and external customer relations.
• Build and maintain positive working relationships with co-workers, other employees, and the public using principles of good customer service.
• Perform related duties as assigned.

Education/Experience:

• One (1) year of experience in building maintenance and repair, including general construction, electrical, plumbing, mechanical systems, and related equipment.
• Equivalent to completion of high school preferred.
• Vocational or technical school courses related to construction, building systems maintenance, or equipment repair preferred.
• Valid CA driver's license and proof of valid automobile insurance within 30 days of hire.

Additional Qualifications (Knowledge, Skills and Abilities):

• General methods and practices used in a variety of building trades, such as carpentry, general construction, electric, plumbing, painting, and heating/air conditioning systems.
• Tools and equipment used in a variety of building construction and maintenance trades; use and purpose of general construction tools and equipment.
• Basic computer skills related to data entry/retrieval.
• Basic principles and practices of record keeping.
• Effective English usage, spelling, punctuation and grammar; business correspondence.
• Occupational hazards and standard safety practices.
• Principles and practices of customer service.
• Learn to perform semi-skilled and skilled work in the maintenance and repair of facilities, equipment, and related facilities.
• On a continuous basis, know and understand operations, and observe safety rules; intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
• Operate a variety of motorized vehicles and equipment in a safe and effective manner.
• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when installing, repairing, and servicing equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 50 pounds or less.
• Maintain records related to work activities and work orders.
• Operate a computer and standard business software.
• Read and interpret blueprints, plans, specifications and manuals; work from rough sketches; prepare rough sketches.
• Provide high quality, economical services, placing emphasis on responsive customer service.
• Maintain integrity of work by taking responsibility and accountability for completion of work and customer interactions.
• Maintain punctuality and attendance at work.
• Effectively contribute collaboratively to a team effort.
• Establish and maintain effective working relationships with staff, contractors, the general public and those encountered in the course of the work.
• Communicate clearly and concisely, both orally and in writing.
• Demonstrate an entrepreneurial spirit by generating new, innovative ideas and developing better methods to accomplish tasks and complete projects.

Physical Requirements:

• Ability to lift/carry 50 lbs/weight
• Ability to bend, kneel, reach, and stand for long periods of time
• Ability to climb ladders and lift/carry boxes, tools, equipment, and materials
• Ability to wear and use proper safety items, such as goggles and gloves

Compliance (Safety & HIPAA):

• Follow all safety procedures as outlined in Neighborhood Healthcare's Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately
• Maintain current knowledge of policies and procedures as they relate to safe work practices
• Follow all safety procedures and report unsafe conditions
• Use appropriate body mechanics to ensure an injury free environment
• Be familiar with location of nearest fire extinguisher and emergency exits
• Follow all infection control procedures including blood-borne pathogen protocols
• Maintain privacy of all patient, employee and volunteer information and access such information only on a need-to-know basis for business purposes
• Comply with all regulations regarding corporate integrity and security obligations
• Report all behavior and/or activity that are unethical, fraudulent, or unlawful

Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating