Patient Care Coordinator

Patient Care Coordinator

Join Neuhaus Foot and Ankle in Clarksville, TN. With 16 locations and growing, you can work closer to home while gaining experience in health care. Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Patient Care Coordinator to join our growing healthcare organization in the Clarksville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams and minor procedures. Focus on your patients while in clinic. You won't have to answer phones while patients are in clinic. This is a huge difference between us and other medical groups. If you want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

Key responsibilities are:

• Create a welcoming environment where patients feel confident in the care
• Check patients in and enter patient demographic information into electronic health
• Learn basic insurance coverage information and run estimates on cost of coverage using
• Explain insurance coverage and estimated out of pocket costs for
• Take payments for patient balances and/or cost of
• Schedule patients for return appointments
• During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional
• Complete all data entry and patient check in/out accurately and
• Communicate with and develop strong working relationships with all team
• Miscellaneous office duties and projects as

Other responsibilities may include:

• Traveling to other clinics to cover when
• Giving high fives to colleagues

What would make you a qualified candidate:

• You are very
• You are a fantastic
• You are positive, empathetic, and a team
• You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service
• You have great communication skills, both verbal and written
• You are professional and friendly along with great attention to
• You have a commitment to customer service with work experience to show for

We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as...

• 24 days of PTO!
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality

Job Type: Full-time Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Schedule:

• Day shift
• Monday to Friday
• No weekends