Facilities Manager

Location: Joliet, IL 60432 Pay: $55,000 - $66,000 annually Schedule: Full Time, Exempt (40 hours/week) Work Arrangement: On-site About Us: Volunteers of America is a national, faith-based nonprofit founded over 125 years ago. VOA Illinois delivers strength-based, trauma-informed, and culturally sensitive programs across the state. We are a certified Great Place to Work and proudly promote from within — over 50% of our workforce has advanced into new roles within the organization. We continue to innovate and evolve based on the needs of the communities we serve. Check out our careers page to find more opportunities at Careers - VOA Illinois. Position Summary: The Facilities Manager is responsible for supervising all on-site maintenance operations and achieving property maintenance objectives as defined by the property owner and the management company management team. Position is primarily responsible for ensuring that the apartment units, common areas, and grounds are properly maintained (including custodial duties), managing turn‑key operations and scheduling, and supervising repair/renovation work of outside contractors. Position works with the property managers and other on‑site staff to ensure that all activities comply with all local, state and federal employment, housing, safety, landlord/tenant, OSHA and real estate laws. Work Environment & Schedule: Full‑time, in‑office position averaging 40 hours per week Community‑based travel required Valid driver’s license required Ability to lift up to 50 lbs. What You’ll Do: Under the direction of the Property Manager, the Facilities Manager is responsible for the general maintenance and upkeep of buildings, grounds, and equipment. Assists property manager with preparation of maintenance operating budgets in accordance with owner objectives. Assists with preparation of re‑forecasts as required. Works with property team to adhere to budgeted cost parameters. Orders and purchases supplies, equipment and contracts work according to required purchasing and bidding procedures. Maintains and updates sufficient inventories of tools, parts and supplies to properly maintain the property. Maintains systems for monitoring and tracking service requests, preventive maintenance work performed, compliance with Hazard Communications program requirements, safety requirements, supplies and parts inventories, purchases, and turn‑key operations. Keeps storage and shop areas neat, well‑stocked, clean and organized. Works with property staff to maximize renewals by performing maintenance procedures required by the property renewal program. Completes property maintenance tasks and responds to property service requests. Repairs and maintains plumbing, electrical and mechanical systems. Also maintains grounds, including irrigation systems, interior structures and furnishings of apartment units, exterior structures of property buildings, and other common areas. Supervises property turn‑key operations, whether completed in‑house or by outside contractors. Works closely with office staff to ensure units are ready for showing and resident move‑in, according to rent‑ready standards and as scheduled. Regularly inspects property and ensures required maintenance and repairs are completed as necessary. Solicits bids for outside contract work; schedules and supervises outside contractors. Works with property manager to hire, train and develop on‑site maintenance/janitorial employees per company policy and procedure. Schedules maintenance/janitorial employees according to forecasted workloads. Works with property manager to counsel and review maintenance employees as required by company policy and procedure. Works with maintenance employees and other property staff to develop an effective, proactive team that achieves property objectives. Ensures adherence to company safety standards, policies and procedures. Ensures maintenance staff correctly wears and uses safety equipment. Also ensures all safety inspections are completed as required and key‑control policies are followed. Maintains a property map that identifies all utility cut‑offs, the location of hydrants, gas mains and other safety information. Works with Property Manager to conduct regular on‑site safety meetings and ensures compliance with all federal, state and local safety regulations, including OSHA, EPA, Workers Compensation and Hazard Communications. Ensures hazardous materials are properly labeled, stored and handled. Ensures strict adherence to the key‑control policy, ensuring locks are changed as required and keys are properly cut and dispensed. Regularly inspects property for safety and security issues including non‑functioning lights, ground and trip hazards, broken fences, exposed wiring, potholes and sewer line breaks. Ensures adherence to customer service standards. Works with maintenance staff to ensure resident maintenance issues are dealt with promptly and followed through. Other tasks as assigned by supervisor not listed as essential functions. Upholds the mission and values of VOA Illinois. Qualifications: Excellent organization and customer service skills. Ability to handle multiple priorities, prioritize and schedule according to forecasting workloads. Must communicate effectively with a variety of personnel and use the computer and property management software. Experience: Must have diagnostic skills and be able to perform maintenance repair work on the following: Appliances HVAC Systems Electrical Systems Plumbing Systems (including water lines) Carpentry Painting/Wallpapering/Sheetrock Roofing Pest Control (as Required) Qualified individuals must have at least two years of experience in property maintenance. Must have proven ability to work with people and diagnose and complete required maintenance/repair work. Previous renovation experience may also be required depending on property needs. Licenses: HVAC certification preferred and boilers license/certification beneficial. Must have reliable on‑site transportation. Compensation and Benefits: Medical, Dental, Vision 403(b) with employer match Generous Paid‑Time Off On‑Demand Pay: early wage access through Payactiv Public Service Loan Forgiveness (PSLF) eligible employer Life Insurance Flexible Spending Account (FSA) / Health Savings Account (HSA) Employee Assistance Program (EAP) Referral program Equal Employment Opportunity Statement: VOA Illinois provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status or any other characteristic protected by state, federal or local law. Reasonable Accommodations: Reasonable accommodations will be considered for qualified applicants and employees with disabilities upon request. #J-18808-Ljbffr