Content Design Vice President - Operating Model Enablement

Be the voice and storytelling engine that turns complex product, data, and agility work into crisp, executive-ready narratives—across digital experiences and senior leadership communications.

As a Vice President of Content Design in the Agility Centre of Enablement, you will shape clear, compelling narratives for both digital products and senior leaders—translating complex product, data, and agility work into executive ready stories and high-quality communication assets. You will elevate the standard of internal communications through strong design craft, PowerPoint storytelling, and reusable patterns, operating as a trusted partner within an internal product and agility consultancy.

Job Responsibilities

• Own executive-ready storytelling and deck craft
• Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals
• Building reusable templates and raising the bar of communications for the whole team.
• Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
• Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
• Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
• Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
• Strong information design + editorial judgement:
• Advanced PowerPoint / presentation design mastery, including executive deck structuring, slide composition, and visual hierarchy;
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
• Deep expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
• Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
• Advanced technical literacy and deep understanding of content platforms and their impact on user experience

Preferred qualifications, capabilities, and skills

• Proficiency in Canva and Adobe Creative Suite