Field Service Technician

Our client is a global leader in precision inspection and measurement technology, with sales and service operations in 37 countries. Their Product Inspection Group is a leading provider of X-ray inspection, metal detection, checkweighing, and machine vision systems used across critical manufacturing and production environments.

With a strong history of hiring and promoting military veterans, the company offers Field Service Technicians an opportunity to build a long-term career in a technical, customer-facing environment with excellent compensation, benefits, training, and advancement opportunities.

As a Product Inspection Field Service Technician (FST), you will provide technical support to customers throughout the installation, startup, maintenance, troubleshooting, repair, and training of product inspection equipment. You will serve as a key customer-facing representative, troubleshooting equipment in the field while balancing technical requirements, customer expectations, safety, time, and cost.

RESPONSIBILITIES:

• Install, start up, troubleshoot, maintain, and repair product inspection equipment
• Support Safeline X-Ray and Metal Detection, Hi-Speed Checkweighers, and CI Vision systems
• Perform scheduled service calls, preventive maintenance, audits, and equipment inspections
• Diagnose issues, identify root causes, and work toward first-time fixes
• Communicate effectively with customers and internal service teams
• Build strong, professional customer relationships
• Prepare and submit accurate service reports, timesheets, expense reports, and other documentation
• Manage daily service assignments and scheduling
• Follow company safety procedures, service standards, and best practices
• Maintain company-provided tools, equipment, vehicle, and inventory
• Participate in ongoing technical training and development

REQUIREMENTS:

• Electrical troubleshooting experience
• Basic to intermediate mechanical troubleshooting experience
• Strong customer service and communication skills
• Valid driver's license and clean driving record
• Ability and willingness to travel extensively

TRAVEL:

• Approximately 80% travel Monday-Friday
• Paid port-to-port travel
• Company vehicle and gas card provided
• Company-paid travel expenses
• $62/day per diem Job 59272

Salary: $31-$32/hour starting pay | 20% annual company bonus | Additional earning opportunity through upselling and commission

$90,000+ total earnings in Year 1 is typical!

Full Benefits | 401k | Company vehicle | Company-provided laptop, phone, tool