Marketing Lead

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Marketing Lead within PNC's Marketing organization, PNC’s Marketing organization is on a journey to redefine what great marketing looks like and to serve as an innovative growth engine for the business. We are investing in our Credit Card Marketing acquisition team, and are seeking an innovative thought leader and email channel expert to propel our growth agenda. We are seeking an experienced digital credit card marketer - who wants to design and deliver high-impact, omni-channel marketing strategies. Performance marketing User Experience and customer journeys Using data and consumer insights to develop breakthrough creatives and marketing strategies Design & deploy omni-channel customer acquisitions journeys Expand Digital Marketing Reach Email Campaign Strategy Develop and implement strategies to market credit cards to existing PNC customer base across all consumer and Small Business Card products Apply email best practices and new capabilities to drive breakthrough marketing Design and implement always-on A/B testing Define KPIs for success for program and individual test campaigns Partner with Marketing Analytics to build performance tracking dashboards Use data to continually optimize performance Formally brief stakeholders on channel performance and next steps Proven success in delivering direct response campaigns that are optimized based on in-market testing results Experience in financial industry marketing Creative problem solver, who combines marketing expertise, consumer insights, and data-based solutions to solve marketing challenges Innovative thinker who is comfortable challenging the status quo, with a proven track record of innovating and reimagining what is possible Owner mentality, with desire to cut through clutter and deliver results Demonstrates strong written and oral communication skills, including the ability to influence partners and drive cross-functional alignment Has experience leading strategic creative development that delivers business results Brings multiple stakeholders together to activate around a common vision and builds consensus among partners Champions best-in-class marketing and is energized by a challenge Bonus: Experience using SQL to create dynamic and personalized content; FinTech experience Responsibilities Supports the development and leads the execution of integrated, multi-channel strategic marketing plans for one or more products/initiatives/channels. Formulates plans that acquire, grow, and retain customers in support of the product life cycle and line of business goals and objectives. Supports the development and prioritization of business and marketing objectives, development of value propositions and target segments leveraging competitive intelligence and insights to drive growth strategies. Contributes to thought leadership and builds consensus among partners. Adapts to and optimizes for a changing business environment. Translates desired business outcomes into marketing strategy and executes marketing programs/initiatives that may include advertising, sales content and internal communications. Coordinates and influences complex, multi-functional program teams. Ensures data collected is synthesized and leveraged effectively to provide appropriate business intelligence. Influences the budget while ensuring all operating activities are optimized and delivered within the established budget framework. Implements and oversees activities including coordination with legal, compliance, finance, risk and other key partners. Leads partnership with agencies, third parties and internal business partners to coordinate development and execution of programs/initiatives. Acts as a point of contact with product and digital teams to coordinate strategy and development. Makes decisions to ensure the business programs/initiatives and customer expectations are being met. Qualifications Preferred Skills: Advertising Competitive Advantages Content Marketing Customer Solutions Digital Marketing Marketing Programs Marketing Strategies Negotiation Results-Oriented Competencies Business Acumen Business Data Analysis Collaborating Decision Making and Critical Thinking Effective Communications Effectiveness Measurement Marketing Function Marketing Systems Matrix Management Requirements: Roles at this level typically require a university/college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience (including military service) may be considered. Education: Bachelor’s. Certifications: None required. Licenses: None required. Compensation Base Salary: $91,000.00 – $185,000.00. Role incentive eligible based on company, business, and/or individual performance. Benefits Medical/prescription drug coverage (with Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long-term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account; backup child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Paid time off: maternity/parental leave; up to 11 paid holidays; 9 occasional absence days; 15-25 vacation days depending on career level Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Disability Accommodations If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io with subject line "Accommodation request" including your name, job ID, and preferred method of contact. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. #J-18808-Ljbffr PNC Financial Services Group, Inc.