Client Experience Leader - Scale CX & Team Performance
Applied Labs, Inc.
Applied Labs, Inc. is seeking a Client Experience Manager (CXM) based in Pittston, PA. This leadership role focuses on enhancing service delivery and team coaching within a fast-paced environment. Key responsibilities include achieving service metrics, training staff, and managing escalated client issues. The ideal candidate will have 3–5 years of experience in customer-facing roles, preferably in logistics or eCommerce, and should possess strong communication skills and familiarity with tools like Salesforce and Zendesk. #J-18808-Ljbffr
Vacancy posted 4 days ago
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