Help Desk Analyst Level 1 Entry Level

SystemsNet

Job Description
Job Description
Benefits:
Paid Holidays
Retirement Plan Matching
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development

Why Join SystemsNet?
Are you an entry-level IT professional with a strong desire to learn, grow, and build a rewarding career? At SystemsNet , you'll have the opportunity to train alongside experienced technicians with decades of industry knowledge, gaining hands-on experience in a supportive and fast-paced environment.
We're a well-established Managed Services Provider (MSP) with immediate openings for Level 1 IT Support Technicians . This role is ideal for motivated individuals ready to be an active part of a collaborative team, assisting with daily IT operations across our help desk and field service departments.

Requirements:
???? Entry-level experience with a passion for IT and Technology
????️ Excellent communication skills - both written and verbal English
???? A strong desire to learn new skills, systems, and technologies
???? Robust problem-solving abilities with an analytical mindset
???? Ability to adapt quickly to changing tasks and business needs
????️ Familiarity with Windows-based network environments and protocols
????️ Solid understanding of PC hardware, software, and desktop systems
???? Experience with break/fix tasks, installations, and software upgrades
???? Knowledge of Active Directory, Exchange, Office 365, and iOS is a plus (not required)
???? Comfortable in a role that involves frequent client interaction and outstanding service
**This is not a remote position and you will be required to commute to Willow Grove each day.

Vacancy posted 25 days ago

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