Lead DSP
Golden Heart Des Moines
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Schedule: 40 hours/week | Monday–Friday | 8:00 AM – 4:00 PM DSP Shift Lead, providing Direct Care, and overseeing Support Staff in the home for clients with disabilities (intellectual or behavioral) Being a Behavioral Support Supervisor is one of our most valueable roles here at Golden Heart.
Golden Heart is seeking an experienced Program Supervisor to provide direct care and support daily operations in a home-like setting. This role blends hands-on caregiving with staff leadership and administrative responsibilities. If you have your Med Manager, CMA, or CNA please let us know in the interview! We offer training over the course of your career to bring opportunities for growth and stability as you learn your new role.
Why This Role Matters
Empower individuals with mental and physical disabilities to live safely, confidently, and as independently as possible in their own homes
Use your organization, initiative, and problem-solving skills to create a structured, supportive environment where clients can thrive
Build meaningful relationships while providing personalized care that promotes dignity, stability, and overall well-being
Make a lasting impact by helping clients achieve daily goals, celebrate progress, and improve their quality of life
Key Responsibilities
Provide direct care to individuals with intellectual and developmental disabilities
Assist with daily living activities, personal care, and medication support
Supervise, train, and support DSP staff
Coordinate schedules and ensure proper staffing coverage
Maintain accurate client and staff documentation
Address client/staff concerns and ensure a safe environment
Participate in care planning (ISP reviews) and team meetings
Qualifications
High school diploma or equivalent
3–5 years DSP experience + 3–5 years administrative/leadership experience
Strong communication, problem-solving, and leadership skills
Ability to work in a group home setting
Physically able to assist with client care tasks
Requirements
High school diploma or equivalent
1 year of caregiving, DSP, or related experience required
Strong communication and interpersonal skills
Ability to work independently in community settings
Dependable, patient, and encouraging personality
Benefits
Competitive pay
Flexible schedule
Paid Time Off (PTO)
401(k) retirement plan + matching
Dental and vision insurance
Ongoing training and development
Opportunities for advancement
Join a team dedicated to compassionate care and professional growth. Apply now to make a difference with Golden Heart!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Heart Senior Care Corporate.
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