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Lead DSP

Golden Heart Des Moines

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Schedule: 40 hours/week | Monday–Friday | 8:00 AM – 4:00 PM DSP Shift Lead, providing Direct Care, and overseeing Support Staff in the home for clients with disabilities (intellectual or behavioral) Being a Behavioral Support Supervisor is one of our most valueable roles here at Golden Heart.

Golden Heart is seeking an experienced Program Supervisor to provide direct care and support daily operations in a home-like setting. This role blends hands-on caregiving with staff leadership and administrative responsibilities. If you have your Med Manager, CMA, or CNA please let us know in the interview! We offer training over the course of your career to bring opportunities for growth and stability as you learn your new role.

Why This Role Matters

Empower individuals with mental and physical disabilities to live safely, confidently, and as independently as possible in their own homes

Use your organization, initiative, and problem-solving skills to create a structured, supportive environment where clients can thrive

Build meaningful relationships while providing personalized care that promotes dignity, stability, and overall well-being

Make a lasting impact by helping clients achieve daily goals, celebrate progress, and improve their quality of life

Key Responsibilities

Provide direct care to individuals with intellectual and developmental disabilities

Assist with daily living activities, personal care, and medication support

Supervise, train, and support DSP staff

Coordinate schedules and ensure proper staffing coverage

Maintain accurate client and staff documentation

Address client/staff concerns and ensure a safe environment

Participate in care planning (ISP reviews) and team meetings

Qualifications

High school diploma or equivalent

3–5 years DSP experience + 3–5 years administrative/leadership experience

Strong communication, problem-solving, and leadership skills

Ability to work in a group home setting

Physically able to assist with client care tasks

Requirements

High school diploma or equivalent

1 year of caregiving, DSP, or related experience required

Strong communication and interpersonal skills

Ability to work independently in community settings

Dependable, patient, and encouraging personality

Benefits

Competitive pay

Flexible schedule

Paid Time Off (PTO)

401(k) retirement plan + matching

Dental and vision insurance

Ongoing training and development

Opportunities for advancement

Join a team dedicated to compassionate care and professional growth. Apply now to make a difference with Golden Heart!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Heart Senior Care Corporate.

Vacancy posted 5 hours ago
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