Traveling Teller Brookfield, WI

North Shore Bank is about helping families thrive, businesses grow, and communities flourish. We are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. Our employees make the difference. With offices throughout eastern Wisconsin and northern Illinois, we offer a work culture recognized as a Top Workplace thirteen times by the Milwaukee Journal Sentinel. As a mutual company, North Shore Bank isn’t publicly owned, focusing on providing high-touch service to our customers and supporting our communities. We seek long-term growth over short-term profits, valuing respect, integrity, and honesty. If this resonates with you, consider joining us. SUMMARY: Responsible for promoting and selling North Shore Bank products and services. Acts as the bank's representative, providing friendly, efficient service, and building strong customer relationships. Traveling Tellers work at multiple branch locations within a district, supporting nearby districts as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: These describe the major responsibilities; additional duties may be assigned by your manager. Everyone contributes to the bank’s success.

SERVICE/SALES

Consistently meets service standards, promoting customer retention, expansion, and referrals. Engages customers in meaningful conversations, identifies cross-selling opportunities, and makes appropriate referrals using CRM tools. Responds to customer inquiries, maintains good relations, and follows up to resolve issues. Makes sales calls as time permits. Keeps updated on products, services, and promotions. Participates in sales, product knowledge, and service meetings.

OPERATIONS

Provides professional, courteous, and efficient service through accurate teller transactions. Maintains and balances cash drawer daily, reports discrepancies. Follows security policies and procedures. Assists with branch operations, including opening/closing duties and other assigned tasks. QUALIFICATIONS: Must be able to perform all duties satisfactorily. Reasonable accommodations may be made for disabilities. EDUCATION and/or EXPERIENCE: High school diploma or equivalent, with at least six months of related experience in cash handling, customer service, or sales. #J-18808-Ljbffr North Shore Bank