Emergency Department Tech

Summary

The ED Tech functions primarily in direct patient care, and demonstrates competent clinical practice with a variety of patients. The tech in the ED works as part of a team with a common goal of offering patient centered, timely care, in a safe and friendly environment. The tech in this position offers individualized compassionate care to emergency department patients, observation patients, and outpatients based on the direction of the physician and RN. The tech pleasantly provides nonjudgmental care for the acutely ill, as well as the non-acute patient. This position requires the ability to perform multiple ancillary roles including, but not limited to, performing duties and procedures within the scope of their practice as assigned, specimen collection, vital signs, EKGs, stocking of supplies, cleaning, and transportation of patients, clerical responsibilities, lab collection, respiratory treatments, and other duties as assigned. This position requires assisting the nurse, physician, and other members of the team to provide relationship based patient centered care. The tech in this role works with multiple types of sophisticated equipment and handles various types of patients in a friendly and frequently stressful environment.


Responsibilities

OTHER DUTIES AND RESPONSIBILITIES:

Safety

• Demonstrates awareness of specific safety concerns in department.
• Demonstrates competency in Infection Prevention and Control Practices and Policies.
• Complies with MyMichigan Health safety guidelines.
• Maintain department equipment as necessary.
• Identifies and communicates concern regarding unsafe conditions or equipment promptly.
• Participates in medical center safety drills.
• Utilizes appropriate lift equipment on a routine basis.
• Attends education days.
• Seeks opportunities for self-education and enrichment while sharing information with co-workers.

Patient Care

• Collects vital signs and weight.
• Participates in direct patient care. Moves, lifts, and transports patients as required.
• Performs EKG.
• Performs intravenous access as ordered and when within scope, in a prompt accurate manner.
• Performs other clinical and technical aspects of care in accordance with established policies.
• Recognizes and displays pleasant, friendly and cooperative manner to public.
• Maintains clean and tidy exam room, including inventory of room supplies.
• Maintains orderly patient flow.

Cleans equipment.

• Is familiar with cardiac monitors, can apply leads and operate equipment.
• Can assist with emergency equipment and procedures under the direct supervision of the RN or ED physician.
• Completes documentation as required.
• Follows sterile technique during set up and throughout procedure. Assists physicians with all types of procedures.
• Supports the mission, goals, policies, and standards of the ED.
• Assists RN to ensure patient care outcomes and safety needs are met.
• Communicates identified problems to appropriate personnel and implements actions to assure patient needs are met. Assists unit in maintaining the area according to Joint Commission standards.
• Participates in quality improvement activities in the department.

Unit Assistant

• All Clerical Duties.
• Answers telephone.
• Enters labs and other orders as requested. Enters POC results in the EMR. Assists with medical procedures and minor surgery.
• Assists with all medical procedures and minor surgery.
• Demonstrates knowledge of sterile technique.

Emergency Care/Safety

• Health Care Provider certification maintained (as applicable).
• Performs according to procedure in all medical center emergency situations.
• Provides and ensures safe and secure environment for the patient.
• Is familiar with all safety and emergency procedures.
• Observes fall safety precautions. Ordering and Stocking

Assists with ordering as indicated.

May include:

• Orders from purchasing weekly for medical supplies, lab supplies and office supplies.
• Special invoices for supplies not available in storeroom.
• Placing orders with Pharmacy.
• Stock exam room with supplies and fill hand cleaner bottles.

Certifications and Licensures

Credential: BLS: Basic Life Support

Equivalent Experience: Within 1 month of hire or transfer

Qualification Source: AHA

Credential: PCT: MMH PCT/CNA/EMT/LPN Certification

Equivalent Experience: Must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA), or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan, or be certified or registered as a Medical Assistant (MA) in the State of Michigan, or be a nursing student who is currently enrolled in an accredited nursing program and has successfully completed the first semester. *For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MidMichigan Health Patient Care Technician certification will be offered*

Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt

Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)

Credential: NIMS IS 100: NIMS IS 100 Introduction Incident Command System

Equivalent Experience: Within 6 months of hire or transfer

Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System

Equivalent Experience: Within 6 months of hire or transfer

Required Education

Education: HIGHSCHOOL DIPLOMA or GED

Other Information

EXPERIENCE, TRAINING AND SKILLS:

Organizational skills needed to prioritize workload.

Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

This position must show knowledge, ability, and competence in treating patients who range in age from pre-natal to 100+ years.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.


Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.


Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.


Some exposure to blood borne pathogens and other potentially infectious material.


Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.


Physical Demand Level: Very Heavy. Must be able to occasionally (0-33% of the workday) lift or carry over 100 lbs., frequently (34-66% of the workday) over 50 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% of the workday) over 20 lbs.


Equivalent Experience and Other Comments (Education)

Education: HIGHSCHOOL DIPLOMA or GED

Other Comments

Credential: PALS: Ped Advance Life Support

Essential: Preferred

Credential: TNCC: Trauma Nurse Core Course or ATCN

Essential: Preferred

Credential: BLS: Basic Life Support

Equivalent Experience: Within 1 month of hire or transfer

Qualification Source: AHA

Credential: EMT-B: EMT Basic

Equivalent Experience: Must hold a current State of Michigan registry document as a Certified Nursing Assistant (CNA), or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan, or be certified or registered as a Medical Assistant (MA) in the State of Michigan, or be a nursing student who is currently enrolled in an accredited nursing program and has successfully completed the first semester.

Qualification Source: MI

Essential: Preferred

Credential: EMT-S: EMT Specialist

Equivalent Experience: Must hold a current State of Michigan registry document as a Certified Nursing Assistant (CNA), or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan, or be certified or registered as a Medical Assistant (MA) in the State of Michigan, or be a nursing student who is currently enrolled in an accredited nursing program and has successfully completed the first semester.

Qualification Source: MI

Essential: Preferred

Credential: DIMC: Dysrhythmia Interpretation Man

Equivalent Experience:

Qualification Source:

Essential: Preferred

Credential: PCT: MMH PCT/CNA/EMT/LPN Certification

Equivalent Experience: Must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA), or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan, or be certified or registered as a Medical Assistant (MA) in the State of Michigan, or be a nursing student who is currently enrolled in an accredited nursing program and has successfully completed the first semester. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MidMichigan Health Patient Care Technician certification will be offered*

Qualification Source: MI

Credential: CENA: Cert Educated Nurse Aide

Essential: Preferred

Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt

Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)

Credential: NIMS IS 100: NIMS IS 100 Introduction Incident Command System

Equivalent Experience: Within 6 months of hire or transfer

Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System

Equivalent Experience: Within 6 months of hire or transfer