Storyteller- Eataly Boston

Job Description

Job Description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

A Storyteller shares the stories of Eataly’s products, helping guests make educated and confident shopping decisions. A Storyteller is a super seller with a passion for promoting high-quality Italian products. Reports to the Events and Storytelling Manager.

• Prepares and executes product tastings and demonstrations
• Takes care of the set-up and break-down of demo stations
• Keeps track of the product used during tastings
• Engages guests on the shop floor and during demos to explain products and Eataly’s Eat.Shop.Learn philosophy 
• Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items from our market
• Responds courteously to guest inquiries regarding availability, location, and usage of products
• Collaborates with vendors and the Eataly team during tastings, feste, sagre, and storewide events
• Develops comprehensive knowledge of Eataly’s products, and participates diligently in live and video trainings
• Leads tours for guests, schools, or new team members upon request
• Assists with staff classes and La Scuola classes upon request
• Answers guests’ questions about Eataly’s range of services
• Liaises with the Front End and Grocery Teams to help with their duties
• Circulates the store regularly to ensure shopping carts are always available in designated areas
• Opens and closes cash till and ensures accurate accounting of all transactions, collections, and disbursements during the work shift
• Performs other duties as required or assigned

Hourly Rate: $17.00-$18.00

• High school diploma or equivalent
• Outstanding communication and relationship-building skills
• Outgoing personality and ability to sell
• Knowledge of and passion for Italian food and beverage
• Experience working in retail and/or restaurants
• Intermediate computer skills  

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match 
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.