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Front Desk Receptionist

SRA Trials

Clinical Research | Full-Time | Doral, FL Join a growing clinical research team and help advance the future of healthcare. At Suncoast Research Associates , we connect patients with cutting-edge clinical trials that contribute to life-changing medical advancements. Since 2018, we've partnered with leading pharmaceutical companies to conduct research studies across a wide range of therapeutic areas. Every day, our team helps patients gain access to innovative treatments while supporting the development of tomorrow's medicines. We are seeking a friendly, organized, and professional Front Desk Receptionist to serve as the first point of contact for patients, research participants, sponsors, and visitors at our Doral location. If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a mission-driven healthcare organization, we'd love to hear from you. What You'll Do As a key member of our operations team, you will: Create a welcoming and professional experience for patients and visitors. Answer and direct incoming phone calls. Schedule and confirm patient appointments. Prepare daily study schedules and patient visit documentation. Enter and maintain participant information in our Clinical Trial Management System (CTMS). Coordinate transportation requests and visitor check-ins. Process medical records requests and certified letters. Receive and distribute incoming mail, faxes, and packages. Monitor office supply inventory and assist with administrative needs. Communicate appointment changes and scheduling updates with clinical staff. Help ensure the front office remains organized, efficient, and patient-focused. What We're Looking For Required Qualifications Fluent in both English and Spanish. Minimum 2 years of experience in a medical office, healthcare setting, or front desk role. Strong customer service and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency with Microsoft Office applications. Ability to work Monday through Friday. Preferred Qualifications Experience using electronic medical records (EMR/EHR) systems. Previous experience in clinical research, healthcare, or medical administration. Experience scheduling patient appointments and handling medical documentation. Why Join Suncoast Research Associates? Competitive compensation Health, dental, vision, and life insurance Paid time off Opportunity to learn and grow within the clinical research industry Collaborative and supportive team environment #J-18808-Ljbffr SRA Trials

Vacancy posted 2 hours ago
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