Host/Hostess

Host/Hostess Position

We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere.

Duties:

• Greet guests with a warm and friendly smile upon arrival
• Escort guests to their tables and provide menus
• Assist in coordinating seating arrangements to ensure efficient table turnover
• Answer phone calls and assist with reservations or inquiries
• Maintain cleanliness and organization of the host/host station
• Collaborate with servers and kitchen staff to ensure smooth dining experience for guests
• Handle guest concerns or complaints with professionalism and escalate when necessary
• Assist with other duties as assigned

Qualifications:

• Previous experience in a hospitality or customer service role preferred
• Familiarity with Tabit POS or similar restaurant POS systems is a plus
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to multitask and work in a fast-paced environment
• Professional demeanor and positive attitude
• Knowledge of phone etiquette and ability to handle high call volumes