Operations Director

DESCRIPTION

Job Description:

The Director Position works side by side with the Operator to oversee all aspects of the restaurant and business. This position also has an intense focus on all financial aspects of the business and is capable of payroll, accounts payable, accounts receivable, drill down reports and profit and loss reports. The Business Administrator also works closely with the Director of Operations to support restaurant operations and provide high-level leadership coaching as well as having a pulse on the culture and vision for the team.


Job Responsibilities:

* Manage Employees

* Monitors cash accountability

* Strategizes with the Operator, Managers, and all leaders to hit financial targets and takes action on operational improvements

* Monitors building security and keys

* Works closely with the team to approve and oversee social media and marketing opportunities

* Engages in the Culture and Team Member resources and works with the Human Resources Manager to plan Team Member events and appreciation opportunities

* Creatively manages restaurant promotional events and holiday festivities

Team Development and Coaching:

* Schedule One-on-One Coaching sessions

* Available for all Team Members to provide guidance and coaching

* Frequently meets with the Operator and Director of Operations to discuss financial goals, the culture within the restaurant and team member development.

* Provide both Formal and Informal feedback to the team on an ongoing basis.

* Strives to improve personal growth and leadership skills.

* Works with with the team to identify new upcoming leaders.

Resources:

* Full access to the Operator

* Full access to all systems in the restaurant

* Development and Training platforms exclusive to Chick-fil-A

Benefits:

* Health Dental and Vision Benefits

* Competitive Wages

* Paid Leadership Training and Personal Development Opportunities


* Closed on Sundays and some Holidays

* Limited hours on other Holidays

* Free Meal during shifts and catering discount

Main Responsibilities of a Store Director

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Operations Director Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Operations Director

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Director Job Requirements

• Minimum of 5 years of Food and Restaurant Experience
• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

REQUIREMENTS