Back of House Manager- Evenings

Two years’ experience in a similar position are required; however, a combination of education and experience may be considered. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Physical requirements include sitting or standing for extended periods; frequent lifting, occasionally in excess of 50 lbs; and regular bending, stooping, and walking.

Responsibilities and Duties:
The Back of House Manager supports the Food & Beverage Director by providing detailed, hands-on supervision of back-of-house operations, including food ordering, inventory management, food preparation and presentation, and overall kitchen cleanliness. They are responsible for the day-to-day management of the kitchen, ensuring timely food service, adherence to all health and food handling regulations, and delivering quality food and service to the guests of Rock & Brews restaurant. Any questions or concerns will be directed to your immediate supervisor for clarification.

• Manage scheduling, training, and general supervision of back-of-house staff.
• Oversee restaurant opening and closing duties, ensuring tasks are completed correctly and cleanliness standards are met.
• Verify all equipment is sanitized and maintained on schedule; report any maintenance issues to the Food & Beverage Director.
• Adhere to budgetary guidelines and meet financial targets.
• Anticipate food, supply, and equipment needs to support uninterrupted operations.
• Maintain up-to-date records of employee food handler certifications and alcohol serving licenses (ABLE).
• Collaborate with Front of House Manager to ensure a seamless workflow between departments and timely service for guests.
• Provide quality assurance during all service periods, especially peak times, ensuring food leaves the service counter in a timely manner.
• Address guest complaints promptly, ensuring exceptional guest service standards are upheld.
• Communicate and listen effectively to address concerns, keep team members informed, and foster a positive, proactive work environment.
• Delegate tasks effectively, multitask under pressure, lead by example and positively influence team morale and performance.
• Adhere to uniform requirements and maintain a professional appearance and demeanor while representing KGI.
• Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.

Disclaimer

The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA