Credit Manager

Job Description

Job Description

We are looking for an experienced direct hire Credit Manager to oversee the full accounts receivable cycle for a manufacturing organization in Westlake, Ohio. This individual will play a key role in maintaining healthy receivables, evaluating customer credit exposure, and strengthening communication across sales and finance teams. The position is best suited for someone who can work independently, build strong customer relationships, and identify practical ways to improve credit and collection processes.

Responsibilities:

• Oversee day-to-day credit and collections activities across the full accounts receivable process, from reviewing open balances to supporting timely payment resolution.

• Monitor receivables aging and take proactive steps to reduce overdue balances while maintaining accurate account status and follow-up records.

• Evaluate customer creditworthiness, recommend credit limits, and place or release credit holds based on risk, payment behavior, and business needs.

• Partner closely with sales and internal stakeholders to address account issues, support customer decisions, and balance service with sound credit practices.

• Manage cash application oversight to help ensure incoming payments are posted correctly and customer accounts remain current and accurate.

• Build productive relationships with customers to resolve disputes, encourage timely remittance, and support long-term account health.

• Review existing workflows and recommend process enhancements that improve efficiency, reporting visibility, and use of available systems and tools.

• Support a sizable accounts receivable operation tied to a business with approximately $100 million in annual revenue, ensuring consistent credit discipline and collection follow-through.

• Demonstrated experience handling commercial credit and collections responsibilities in a business-to-business environment.

• Strong working knowledge of credit analysis, customer account review, and credit approval practices.

• Ability to manage the complete receivables process independently rather than focusing on only one portion of a portfolio.

• Advanced Excel skills with the ability to analyze aging trends, organize account data, and support reporting needs.

• Proven ability to collaborate effectively with sales teams and internal partners while maintaining accountability for results.

• Strong communication and relationship-building skills for working with customers and resolving payment-related issues.

• Experience identifying process improvement opportunities and applying practical solutions within existing systems.

Medical/Dental/Vision/PTO/401k and more

Qualified? Apply today!