Insurance Agent

Insurance Agent | $50,000–$60,000 | Monday–Friday, 8 AM–5 PM | Hybrid | Direct Hire

What Matters Most

• Competitive salary of $50,000–$60,000 annually, salaried non-exempt, with no commission
• Schedule: Monday–Friday, 8:00 AM–5:00 PM
• Location: Omaha, NE
• Hybrid Schedule: 100% onsite during training, transitioning to 50% in-office following training, including designated team days
• Direct hire opportunity offering long-term career growth, stability, and a comprehensive benefits package
• No cold calling! Work with customers through inbound calls
• Opportunity to join an established insurance organization with a collaborative, team-focused culture

Job Description

A well-established insurance organization is seeking an Insurance Agent to join its growing customer service and sales team in Omaha, NE. In this role, you will assist prospective and existing customers with insurance coverage options, sell new policies through inbound calls, and provide exceptional customer support. This position offers a fast-paced, high-volume call center environment where strong communication, multitasking, and problem-solving skills are essential. Enjoy a competitive salary, comprehensive benefits, and a hybrid work schedule following onsite training.

Responsibilities:

• Sell new insurance policies through inbound customer calls, explain coverage options, and recommend appropriate insurance solutions without cold calling.
• Assist new and existing policyholders with coverage questions, policy changes, and customer service needs.
• Manage a high volume of customer interactions while maintaining accuracy, professionalism, and excellent service.
• Navigate multiple computer systems to document customer interactions, process requests, and update policy information.
• Maintain compliance with insurance regulations, licensing requirements, and company procedures while collaborating with team members to achieve service goals.

Qualifications and Requirements:

• Minimum of 2 years of relevant work experience OR 2 years of post-secondary education required.
• Property & Casualty (P&C) insurance license required
• Strong verbal and written communication skills with the ability to explain insurance products clearly.
• Proficiency with computers, multitasking, and navigating multiple systems simultaneously.
• Ability to work effectively in a fast-paced, high-volume call center environment.
• Strong customer service, problem-solving, organizational, and attention-to-detail skills.
• Ability to complete onsite training and work a hybrid schedule with 50% in-office attendance following training.
• Dedicated, distraction-free home workspace required for remote workdays.

Benefits and Perks:

• C ompetitive annual salary of $50,000–$60,000, with no commission-based compensation.
• Comprehensive medical, dental, and vision insurance for eligible employees and dependents.
• Retirement and savings plan with immediate enrollment and a 100% employer match up to 5%.
• Competitive paid time off policies, including parental leave.
• 100% upfront educational reimbursement program.
• Professional development and ongoing training opportunities.
• Complimentary onsite fitness center and employee wellness programs.
• Subsidized downtown parking and Employee Assistance Program.
• Employee Resource Groups, volunteer opportunities, and team engagement activities.

Your New Organization:

Join a financially strong, established insurance organization that combines the stability and benefits of a large company with the welcoming atmosphere of a smaller team. This employer values collaboration, employee development, and exceptional customer service while providing opportunities to build a rewarding, long-term career in the insurance industry.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The

Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base pay range for this position is $50,000–$60,000 annually, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.