Oma's Barista at Residence Inn Raleigh - Downtown

Job Description

Job Description

Description:

As a front-of-house employee, a Barista represents the brand and the culture of an establishment and provides clients with professional and friendly service. Their duties may include the following:

• Grinding and brewing coffee
• Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees
• Consistently providing well-crafted, beautifully presented and tasty beverages
• Taking client orders and receiving payment
• Speaking and interacting with both new and regular customers
• Maintaining a clean and sanitized working environment
• Following health and safety guidelines
• Regularly performing stock checks in the coffee bar and placing new orders
• Following recipes and presentations for food and beverage items, if needed
• Being aware of and following operational policies and procedures
• Being punctual and maintaining regular and consistent attendance
• The ability to work flexible hours and shifts which may include early mornings, late nights, weekends and bank holidays
• Contributing to a positive work environment

• In-depth knowledge of coffee and tea origin and brewing techniques, such as the pour-over or drip method
• Familiarity with coffee and tea equipment and accessories, such as filters, infusers and espresso machines
• Expertise in espresso drink preparation, including the appropriate roasting temperature
• Ability to learn and memorize recipes
• Understanding of proper cleaning and sanitization, including best practices for cross-contamination
• Flexibility to work various shifts, including weekends and holidays