Client Onboarding / KYC Remediation Analyst

Job Description

Job Description

OB DESCRIPTION:
The Client Onboarding Team is responsible for implementing and managing a smooth and efficient process to handle all aspects of onboarding a client so that they are ready to do business with Citi. This will involve liaising with clients and several teams in Sales, Compliance, KYC, Operations, etc. to ensure that time to market is minimized and that transparency can be provided around the process.

The candidate for this role will be responsible for the remediation to an existing client population to adhere to CRD6 regulations. Assisting with necessary due diligence of KYC, document gathering, partnership with the business and meeting the necessary deadline.

Key Responsibilities:

• Deliver overall client satisfaction while at the same time meeting the firm's global audit, compliance, risk and control requirements
• Owning the onboarding request from end to end
• Ensuring the continued progression of the onboarding request through the processes as quickly and effectively as possible
• Communicating the status to internal and external parties on a regular basis
• Manage the requests in the pipeline and then provide relevant status updates to end users
• Effectively following up in a timely, professional manner
• Manage your own pipelines and be aware of when to escalate issues
• Identify and escalate issues with the processes
• Take an active part in analysing data on end-to-end processes for tracking turnaround times of deliverables

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.